WEBS has a wonder selection of great yarn and I love how you always get a discount on purchases, even small ones! When I’m looking for new yarn for a project, I always start looking on the WEBS site...
Everything about the order went smoothly. My yarn came in good time and good condition.
Yuliia
WEBS
2 days ago
Hello,
Thank you for your review. I’m glad to hear your order arrived smoothly and in good condition! I noticed you mentioned the yarn seemed thinner than expected. I couldn’t see any messages from you about this, so I’ve gone ahead and contacted you directly in case you’d like to discuss it further—we’re always happy to help.
Best wishes,
Julie and the WEBS Customer Service Team
Product reviews
Yuliia
WEBS
2 days ago
Thank you for your detailed feedback. I’m really sorry to hear that the yarn didn’t meet your expectations in terms of weight and gauge. I completely understand how frustrating that can be. I’ve gone ahead and contacted you directly, as I couldn’t find any previous messages from you about this, and I’d love to help however I can.
Best wishes,
Julie and the WEBS Customer Service Team
Prompt filling of orders and reliable tracking. Packaging very good. Once had whoever answered the phone go into the warehouse to find a skein with the needed due lot for me. Excellent customer...
Excellent customer service orders ship quickly and are accurate.
Yuliia
WEBS
3 days ago
Hello,
Thank you so much for your kind words! We’re delighted to hear you’re happy with our service and shipping. Your feedback means a lot to us!
Best wishes,
Julie and the WEBS Customer Service Team
Product reviews
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Yuliia
WEBS
3 days ago
Thank you so much for sharing such a lovely and detailed review — and those beautiful photos! We’re thrilled to hear you enjoyed working with the yarn and appreciate your kind words about its feel, drape, and color. It’s wonderful to know the quality made your knitting experience so enjoyable!
Best wishes,
Julie and the WEBS Customer Service Team
Yuliia
WEBS
3 days ago
Thank you so much for your detailed feedback! We’re glad to hear you love the concept of the swivel interchangeable cables and how they make knitting easier. We really appreciate you sharing your experience with their durability. If you ever need any assistance or have questions, please don’t hesitate to reach out!
Best wishes,
Julie and the WEBS Customer Service Team
Yuliia
WEBS
3 days ago
Thank you for sharing your rating! If you have any questions about this item or would like to share more feedback, please feel free to reach out to us.
Best wishes,
Julie and the WEBS Customer Service Team
Yuliia
WEBS
3 days ago
Thank you for your review! If you have any questions or would like to share further feedback about this item, we’re here to help. Just let us know!
Best wishes,
Julie and the WEBS Customer Service Team
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.