Following rope light failure, XmasDirect determined the likely cause and snet me a link for purchase a replacement cable with rectifier.
Order was straight forward and delivery in a couple of days....
Read more
Xmas Direct
XmasDirect
4 years ago
Hello Kevin, thank you for taking the time to leave us feedback. We are glad to hear you are happy with our straight forward service and speedy delivery. Although a failure is certainly not something we would expect from our lights, I'm afraid you were out of your warranty period by a few months so the only solution we could offer was to point you in the direction of a replacement power cable on our website. We are very happy to hear your rope lights are working again and we hope you enjoy them for many more years. Best Wishes, Elle.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
