How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pure Collection Adolygiadau

https://www.purecollection.com/

Rated

Ardderchog

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service

4.5

Product

4.3

1,192

221

1,584

ratings over the past year

Arddangos pob 12,029 adolygiad

Kate

Burton-on-Trent

1 year ago

Dyddiad y pryniant: 01/06/2024

What Kate said about Pure Collection:

Good customer service

Problem with the delivery, which was dealt with satisfactorily by Pure Collection's customer service.

Product reviews

Cwsmer Dibynadwy

12 months ago

Dyddiad y pryniant: 09/06/2024

Easy ordering and quick delivery

Product reviews

Cwsmer Dibynadwy

12 months ago

Dyddiad y pryniant: 08/06/2024

Chino skirt

Excellent

Product reviews

Catherine

12 months ago

Dyddiad y pryniant: 01/06/2024

What Catherine said about Pure Collection:

Great company

Excellent

Product reviews

Judi

Suffolk

12 months ago

Dyddiad y pryniant: 07/06/2024

What Judi said about Pure Collection:

Disappointing

The service was fine, order arrived quickly.

Product reviews

Cwsmer Dibynadwy

12 months ago

Dyddiad y pryniant: 07/06/2024

Excellent, very pretty top

Excellent. Superfast delivery. I ordered 2 sizes and the returns process worked well with a refund issued within days of the return.

Product reviews

Sarah

London

12 months ago

Dyddiad y pryniant: 07/06/2024

What Sarah said about Pure Collection:

Summer Cardigan excellent quality great colour

Easy to order Delivery very prompt

Product reviews

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 06/06/2024

Good service. Hate surveys.

Product reviews

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 06/06/2024

Beautiful cardigan- excellent service

Excellent!

Product reviews

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 06/06/2024

Unflattering

Good fast arrival, easy return and speedy refund. Only problem was the amount of postage I had to pay, to receive and return.

Product reviews

Not received a review invite?

Am Pure Collection

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.

Read all

RH15 9NB

Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Pure Collection Adolygiadau

Cashmere Crew Neck TopRhagor o adolygiadau o’r cynnyrch hwn (27)Edrychwch ar wefan y cynnyrchBeautifully soft, gorgeous colours and a good length.

Cashmere Crew Neck TopRhagor o adolygiadau o’r cynnyrch hwn (27)Edrychwch ar wefan y cynnyrchBeautifully soft, gorgeous colours and a good length.

Washed Cotton Chino TrouserRhagor o adolygiadau o’r cynnyrch hwn (75)Edrychwch ar wefan y cynnyrchComfortable and flattering

Chino Pencil SkirtRhagor o adolygiadau o’r cynnyrch hwn (52)Edrychwch ar wefan y cynnyrchLovely summer skirt, well made and easy to look after

Washed Cotton ChinoRhagor o adolygiadau o’r cynnyrch hwn (33)Edrychwch ar wefan y cynnyrchLovely colour and fit

Chino Pencil SkirtRhagor o adolygiadau o’r cynnyrch hwn (52)Edrychwch ar wefan y cynnyrchNot a true size, I have always had size 12 for the many purchases from Pure. Also the quality was rubbish very unlike Pure, very thin material, almost totally see through.

Button Detail Jersey TopRhagor o adolygiadau o’r cynnyrch hwn (47)Edrychwch ar wefan y cynnyrchLovely top, fits well.

Cashmere Crew Neck CardiganRhagor o adolygiadau o’r cynnyrch hwn (249)Edrychwch ar wefan y cynnyrchBeautiful colour - cardigans Come up quite big so I got a 14 which was perfect. Good quality and really soft

Lace Trim Boat Neck TopRhagor o adolygiadau o’r cynnyrch hwn (9)Edrychwch ar wefan y cynnyrch

Cashmere Ruffle CardiganRhagor o adolygiadau o’r cynnyrch hwn (27)Edrychwch ar wefan y cynnyrchReally pleased with it. Going to order the pale pink one as well.

Linen Blouse With Feature ButtonRhagor o adolygiadau o’r cynnyrch hwn (6)Edrychwch ar wefan y cynnyrchVery disappointed with quality - looked more like an old type vest as it wasn't white - more creamy coloured. Unfortunately therefore rather unflattering. Returned.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?