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Pure Collection Adolygiadau

Rated
Ardderchog

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,190

222

74

30

65

1,581

ratings over the past year

Arddangos pob 12,044 adolygiad
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 07/07/2020
I like their clothes and have ordered before but this time I found their size advice ambiguous - as I ordered from the USA website I assumed the sizes were USA sizes I ordered USA size 8 - they sent...

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Customer Service
Pure Collection
4 years ago
Thank you for your feedback. I can see that you have been in contact with our customer service team and I trust that this problem is being resolved. If you do have any further questions or queries, please do not hesitate to contact us. Kind regards, WoolOvers
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 24/06/2020
Swift service, clothes sizing changed
Swift service but the goods were not the usual Pure Collection size which tells me something has changed about the company possibly
Merchant Logo
Customer Service
Pure Collection
4 years ago
We are very sorry to hear your items did not fit. We do try to advise customers on sizing by providing size charts online. I can see that we have now received your return and a full refund for that item has been issued back to your payment card. Kind regards,Pure Collection
Product reviews

0
Rhannwch
M
M
4 years ago
Dyddiad y pryniant: 29/06/2020
What M said about Pure Collection:
Helpful staff on phone.Prompt delivery.
0
Rhannwch
MA
Margaret
4 years ago
Dyddiad y pryniant: 26/06/2020
What Margaret said about Pure Collection:
Good website and a very courteous telephone service,
Their service was very good as usual. Prompt delivery and careful packing.
Product reviews

0
Rhannwch
Am Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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Am Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.