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Pure Collection Adolygiadau

Rated
Ardderchog

Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world.

Service
4.5
/5
Product
4.3
/5

5

4

3

2

1

1,193

222

76

30

65

1,586

ratings over the past year

Arddangos pob 12,031 adolygiad
JO
Joy
4 years ago
Dyddiad y pryniant: 09/07/2020
What Joy said about Pure Collection:
One of my favourites.
Good service. Fast delivery. Lovely garments. I do recommend Pure Collection to others.
Product reviews

0
Rhannwch
AN
Anne
4 years ago
Dyddiad y pryniant: 07/07/2020
What Anne said about Pure Collection:
Wanted longer length
I really wanted a dress that covered my knees and I looked very carefully at the dress as worn by the model who was my height. I zoomed in and it looked as if it was just covering her knees so I...

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0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 15/07/2020
No hassle, easy to negotiate website. Refunded very promptly.
0
Rhannwch
SA
Sandy
4 years ago
Dyddiad y pryniant: 08/07/2020
What Sandy said about Pure Collection:
Thank You
Thank you for seamless communications and speedy deliveries, beautiful flawless products. Thank You!
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 08/07/2020
Poor wrapping and delivery bag dirty.
The cardigan was of the usual very high standard. However, having cost £189 there was no joy or luxurious feel in the product as I opened it as it was simply thrown in a plastic bag inside a...

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Customer Service
Pure Collection
4 years ago
At PURE we pride ourselves on our quality of garments and our levels of service.On this occasion you didn’t receive the full PURE experience and we would like to offer you something by way of apology.
0
Rhannwch
EI
Eileen
4 years ago
Dyddiad y pryniant: 08/07/2020
What Eileen said about Pure Collection:
The violet jumper arrived in a crumpled re-stuck bag looking shabby.
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 15/07/2020
Great all round.
Beautiful cardigan. Delighted with purchase. Often buy from Pure, never disappointed.
Product reviews

0
Rhannwch
MR
MRS R
4 years ago
Dyddiad y pryniant: 29/06/2020
What MRS R said about Pure Collection:
I love pure jumpers, they wash well and the colours are the best
I love the jumpers The colours are the best They wash well and they last years
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
4 years ago
Dyddiad y pryniant: 22/06/2020
Item didn't arrive. Quite disappointed.
Merchant Logo
Customer Service
Pure Collection
4 years ago
Thank you for your feedback. I can see that a full refund for that item has been issued back to your payment card.
0
Rhannwch
JU
Julie
4 years ago
Dyddiad y pryniant: 26/06/2020
What Julie said about Pure Collection:
Perfect dress for summer
I have been a customer of Pure Collection for some years and this was the first time I had to pay for a return. Very off putting and wary of making further purchases
Merchant Logo
Customer Service
Pure Collection
4 years ago
We are sorry you are disappointed with our Returns Policy. We do not offer free returns as this would mean increasing the overall cost of our items, which is something we actively want to avoid. You can all information regarding returns via this link - https://www.purecollection.com/delivery-returns
Product reviews

0
Rhannwch
Am Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.
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Woolovers House, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom
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Am Pure Collection
Since our beginning in 2002 Pure Collection has become one of the largest direct and online retailers of cashmere in the world. As a company, we work exclusively with our goat herders to ensure superb quality at a price that’s fair and right. Cashmere has always remained at the heart of everything we do as we were the first brand to achieve 100% sustainable cashmere production.