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DIY Megastore Adolygiadau

Rated
Da

Create your home, your way with DIY Megastore.

Service
3.8
/5

5

4

3

2

1

18

3

2

1

7

31

ratings over the past year

Arddangos pob 48 adolygiad
JT
John Thomas
1 year ago
Dyddiad y pryniant: 23/01/2024
What John Thomas said about DIY Megastore:
Mistakenly delivered wrong item next day but then arranged swap for correct item 24 hours later. Impressive
Merchant Logo
Roofing Megastore Ltd
DIY Megastore
1 year ago
Dear Mr Thomas, Thank you so much for taking the time to share your experience with us. We sincerely apologize for the initial mix-up with your order, and we greatly appreciate your understanding. We are delighted to hear that our team was able to rectify the situation promptly by arranging a swap for the correct item within 24 hours. Customer satisfaction is our top priority, and we are committed to addressing any issues that may arise. Your feedback is invaluable to us, and it motivates us to continually improve our processes to ensure a seamless shopping experience for all our customers, With Kind Regards Customer Experience Team
Cwsmer Dibynadwy
1 year ago
Dyddiad y pryniant: 03/01/2024
The tiles measure at 197mm not 200mm
The delivery took too long and eventually were told the delivery company lost the tiles eventually got the tiles a week after the original date for delivery holding up an important job. When they...

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Roofing Megastore Ltd
DIY Megastore
1 year ago
Dear customer, Thank you for taking the time to share your feedback regarding your recent tile order. We sincerely apologize for any inconvenience caused by the delay in delivery and the discrepancy in tile measurements. Firstly, we deeply regret the extended wait for your tiles and the frustration it caused. We understand the importance of timely deliveries, especially when it comes to crucial projects. We would like to express our sincerest apologies for any disruptions this may have caused. Regarding the size discrepancy, we want to clarify that our tiles adhere to industry standards, and there is typically a tolerance in measurements. While we strive for accuracy, it's not uncommon for tiles to have a slight variation, and this is within the acceptable range for the industry. We regret any complications this may have introduced to your project. With Kind Regards Customer Experience Team
KM
Katherine Meades
1 year ago
Dyddiad y pryniant: 01/01/2024
What Katherine Meades said about DIY Megastore:
fast delivery no fuss, good quality product, well package to prevent damage.
Merchant Logo
Roofing Megastore Ltd
DIY Megastore
1 year ago
Dear Customer, Thank you so much for taking the time to share your positive experience with our fast delivery service, hassle-free process, and the high-quality product you received. We appreciate your feedback, and we're delighted to hear that you are satisfied with your purchase. With Kind Regards Customer Experience Team
MG
Marcia Gordon
1 year ago
Dyddiad y pryniant: 26/12/2023
What Marcia Gordon said about DIY Megastore:
Clear info for homeowners would be appreciated.
I was very pleased with Karen in customer services. Unfortunately, not being a plumber, I saw a complete toilet displayed and assumed I was getting that, based on other items displayed being separate...

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Roofing Megastore Ltd
DIY Megastore
1 year ago
Dear Customer, Thank you for taking the time to share your experience with us, and we truly appreciate your kind words about Karen in our customer services department. We're glad to hear that she provided excellent assistance. However, we are sorry to learn that there was some confusion regarding your recent purchase of a toilet. We understand the importance of clear communication, and we apologize for any misunderstanding that may have occurred. We want to assure you that your feedback is valuable to us, and we are actively working to improve the clarity of our product displays to avoid such situations in the future. Your satisfaction is our top priority, and we appreciate your patience and understanding as we address this matter. In the meantime, we understand that you have chosen to return the purchased item. Our customer service team is here to assist you with the return process. With Kind Regards Customer Experience Team
RG
Richard Gannon
1 year ago
Dyddiad y pryniant: 31/12/2023
What Richard Gannon said about DIY Megastore:
Great Service
Good range of products, prices include delivery, faster than expected delivery and the item was well wrapped and protected.
Merchant Logo
Roofing Megastore Ltd
DIY Megastore
1 year ago
Dear Mr Gannon, Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a great experience with our range of products, including the competitive pricing that already includes delivery. It's fantastic to know that our delivery service exceeded your expectations in terms of speed, and we're pleased that the item arrived in excellent condition. Our team takes great care in ensuring that every product is well wrapped and protected to guarantee a safe and secure journey to your doorstep. With Kind Regards Customer Experience Team
Cwsmer Dibynadwy
1 year ago
Dyddiad y pryniant: 22/11/2023
EXCELLENT SERVICE
GOOD CUSTOMER SERVICE, EASY TO ORDER
Merchant Logo
Roofing Megastore Ltd
DIY Megastore
1 year ago
Dear Customer, Thank you so much for your kind words and positive feedback, We're thrilled to hear that you had an excellent experience with our service and found it easy to place your order. Providing good customer service is our top priority, and we're delighted that we could meet your expectations. With Kind Regards Customer Experience Team
PM
Peter Mackie
Perth
1 year ago
Dyddiad y pryniant: 10/11/2023
What Peter Mackie said about DIY Megastore:
Disappointed
You told me the stones would be delivered on Friday but on Saturday evening they are still not here nor has there been any communication
Merchant Logo
Roofing Megastore Ltd
DIY Megastore
1 year ago
Dear Mr Mackie, We are so sorry to hear that your delivery was not made, we have chased the transport team for an update and the team will be in contact with you once they have an update, We can only apologise that your delivery was not made this is not what we expect to hear. With Kindest Regards Customer Experience Team
Cwsmer Dibynadwy
2 years ago
Dyddiad y pryniant: 07/11/2022
Top Quality Service!
DIY Megastore's service was second to none. They really helped me with my ordering process. I highly recommend them to anyone looking for home improvement products!
Merchant Logo
Roofing Megastore Ltd
DIY Megastore
2 years ago
Dear Valued Customer, Thank you for your feedback and taking the time to share your shopping experience with others online. We are delighted to see that we have gone beyond your expectations. Thank you for the 5 star rating we really do appreciate it. With Kind Regards Customer Experience Team
Am DIY Megastore
Whether you're revitalising your bathroom, extending your kitchen, or refreshing your garden - DIY Megastore has everything you'll need to create your home, your way! We've got over 40,000 materials from the hundreds of trusted brands, handpicked by our team to meet the needs of handy homeowners and experienced tradespeople.
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Overthorpe Rd, Unit 17, Kingfisher House, Banbury, Oxfordshire, OX16 4SX, United Kingdom
Why trust Feefo reviews?

Am DIY Megastore
Whether you're revitalising your bathroom, extending your kitchen, or refreshing your garden - DIY Megastore has everything you'll need to create your home, your way! We've got over 40,000 materials from the hundreds of trusted brands, handpicked by our team to meet the needs of handy homeowners and experienced tradespeople.