If you buy several items knowing you might exchange or return some, I like the £2.50 return postage offer.
Goods arrived promptly and well packed
Also like the variety and pricing in clearance...
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Sarah
WoolOvers
4 days ago
Good Afternoon,
Thank you for your 5-star review.
We truly appreciate your feedback and are delighted to hear about your positive experience.
We look forward to assisting you again in the future.
Kind regards,
Jackie
Customer Services
Good Afternoon,
Thank you for your 5-star review.
We truly appreciate your feedback and are delighted to hear about your positive experience.
We look forward to assisting you again in the future.
Kind regards,
Jackie
Customer Services
Orders arrive reasonably quickly - but I would prefer Royal Mail to Evri. And as always, would like more choices in colour ways for some styles.
Sarah
WoolOvers
4 days ago
Good Afternoon
We are so grateful for your review. Thank you for sharing your thoughts with us, I will pass your comments on and we look forward to assisting you in the future.
Kind regards
Jackie
Customer Services
Very customer orientated. Prompt service, good lines of communication, goods refunded promptly and emailed appropiately.
Sarah
WoolOvers
4 days ago
Good Afternoon,
Thank you for your 5-star review.
We truly appreciate your feedback and are delighted to hear about your positive experience.
We look forward to assisting you again in the future.
Kind regards,
Jackie
Customer Services
The site shows the garments as they truly look when opened and worn. There is a good range and I know which ones fit me as a rule. Delivery is quick and returns are easy. Also, I know when I might...
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Sarah
WoolOvers
4 days ago
Good Afternoon,
Thank you for your 5-star review.
We truly appreciate your feedback and are delighted to hear about your positive experience.
We look forward to assisting you again in the future.
Kind regards,
Jackie
Customer Services
Great service. Arrives quickly. Always good quality and a good selection of styles.
Sarah
WoolOvers
4 days ago
Good Afternoon,
Thank you for your 5-star review.
We truly appreciate your feedback and are delighted to hear about your positive experience.
We look forward to assisting you again in the future.
Kind regards,
Jackie
Customer Services
Product reviews
Dyddiad y pryniant: 22/04/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 days ago
Dreadful service have not received item since ordered in April having paid in full plus drluvery
Sarah
WoolOvers
4 days ago
Good Afternoon
We are so grateful for your review. Thank you for sharing your thoughts with us, I will pass your comments on and we look forward to assisting you in the future.
I am pleased to see the refund has gone through
Kind regards
Jackie
Customer Services
Great packaging and reliable delivery. Easy to contact by phone. Frequent discounts. Good quality products.
Sarah
WoolOvers
4 days ago
Good morning,
Thank you for your 5-star review.
We truly appreciate your feedback and are delighted to hear about your positive experience.
We look forward to assisting you again in the future.
Kind regards,
Jackie
Customer Services
Product reviews
Sarah
WoolOvers
4 days ago
Good morning,
Thank you for your 5-star review.
We truly appreciate your feedback and are delighted to hear about your positive experience.
We look forward to assisting you again in the future.
Kind regards,
Jackie
Customer Services
Time taken to receive my parcel was longer than it has ever been previously, but I wasn’t waiting for anything to wear immediately so that didn’t faze me. I wondered whether it was a problem with the...
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Sarah
WoolOvers
4 days ago
Good morning,
Thank you for your feedback.
Your order was placed on 21st April and delivered on 24th April, which falls within our standard delivery timeframe. However, I am sorry to hear that this did not meet your expectations.
We appreciate your comments and will take them on board. We look forward to assisting you with any future orders.
Kind regards,
Jackie
Customer Services
I liked the catalogue and you have a good range of clothes. Very disappointed in your customer service refusing even to look at a faulty garment
Sarah
WoolOvers
4 days ago
Good Afternoon
We appreciate you sharing your thoughts with us. I will make sure your comments are passed on, and we look forward to assisting you in the future.
Kind regards,
Jackie
Customer Services
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1989 at Country and Equestrian shows up and down the country, WoolOvers is now a world class knitwear brand, supplying over 1 million customers with women's and men's knitwear and accessories. The softest cashmere, the cosiest lambswool, the comfiest cotton, the finest merino wool... we are experts in natural knitwear and yarns and want to share nearly 30 years of experience with our customers.