How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WoolOvers Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Cwsmer Dibynadwy

Dilyswyd gan Feefo

18 days ago

Very prompt customer service

Prompt efficient service. Very pleased.

Sarah

WoolOvers

18 days ago

Good Afternoon Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Product reviews

Dyddiad y pryniant: 10/06/2026

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

18 days ago

Great product & service

Great communication, very good description of item and delivery information. Very happy with Woolovers service.

Sarah

WoolOvers

18 days ago

Good Afternoon Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Product reviews

Dyddiad y pryniant: 10/06/2026

0

SA

Sally

Dilyswyd gan Feefo

AUS

19 days ago

What Sally said about WoolOvers:

Best choice of knitwear

The delivery time to receive my order was extremely good, my order arrived within the week.

Sarah

WoolOvers

18 days ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Dyddiad y pryniant: 02/06/2026

0

TE

Teresa

Dilyswyd gan Feefo

AUS

19 days ago

What Teresa said about WoolOvers:

Lovely jumper, disappointing on wearing

WoolOvers is a great company and I have made a few excellent purchases from them. Buying online always has its pitfalls of course as you cannot properly view the items and feel the quality

Sarah

WoolOvers

18 days ago

Good afternoon We are incredibly grateful that you took the time to leave us a review. We are so pleased that you like our products and look forward to assisting you on any future orders. Kind regards Jackie Customer Services

Product reviews

Dyddiad y pryniant: 02/06/2026

1

BE

Beverley

Dilyswyd gan Feefo

AUS

19 days ago

What Beverley said about WoolOvers:

Wonderful Winter Warmth

Excellent service, it was sent quickly and packed securely. Plus found the company an excellent one to deal with

Sarah

WoolOvers

18 days ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Dyddiad y pryniant: 02/06/2026

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

19 days ago

Cashmere and merino wool longline v neck jumpers/tunics are cosy.

No complaints. arrived reasonably quickly and kept in the loop through all stages

Sarah

WoolOvers

19 days ago

Good Afternoon Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Product reviews

Dyddiad y pryniant: 02/06/2026

0

SU

Sue

Dilyswyd gan Feefo

AUS

19 days ago

Sarah

WoolOvers

19 days ago

Good Afternoon Thank you for your 5-star review. We truly appreciate your feedback and are delighted to hear about your positive experience. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Product reviews

Dyddiad y pryniant: 02/06/2026

0

BR

Bronte

Dilyswyd gan Feefo

AUS

19 days ago

What Bronte said about WoolOvers:

It would be really kind and helpful if WoolOvers added a warning about returns/exchanges on their shopping carts so we are unable to miss this critical information.

Sarah

WoolOvers

19 days ago

Good afternoon, Thank you for your feedback. I apologise for any inconvenience caused. Please note that our terms and conditions are available on our website within the Returns section. We truly appreciate you taking the time to share your thoughts with us. Your feedback is important, and I will ensure your comments are passed on to the relevant team. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Product reviews

Sarah

WoolOvers

19 days ago

Good afternoon, Thank you for your feedback. I apologise for any inconvenience caused. Please note that our terms and conditions are available on our website within the Returns section. We truly appreciate you taking the time to share your thoughts with us. Your feedback is important, and I will ensure your comments are passed on to the relevant team. We look forward to assisting you again in the future. Kind regards, Jackie Customer Services

Dyddiad y pryniant: 02/06/2026

0

DI

Diane

Dilyswyd gan Feefo

AUS

20 days ago

Sarah

WoolOvers

19 days ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Dyddiad y pryniant: 01/06/2026

0

JA

Janet

Dilyswyd gan Feefo

AUS

22 days ago

What Janet said about WoolOvers:

I love my woolies from Woolovers.

Everything I order from Woolover's arrives so quickly, I am always happy with my purchases which is why each winter I buy more from them.

Sarah

WoolOvers

21 days ago

Good Morning Thank you for your 5 star review. We really appreciate it and look forward to assisting you in the future Kind regards Jackie Customer Services

Product reviews

Dyddiad y pryniant: 29/05/2026

0

WoolOvers Adolygiadau

Scallop Edge Stripe TopRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchA lovely well fitting top and the scalloped edges just add a nice feminine touch. Very happy thank you.

Logan Cable Shawl Collar CardiganRhagor o adolygiadau o’r cynnyrch hwn (20)Edrychwch ar wefan y cynnyrchThe quality of this beautiful cardigan is excellent. It’s warm, heavy quality wool and will get plenty of wear.

Cashmere Merino Deep V Neck TunicRhagor o adolygiadau o’r cynnyrch hwn (271)Edrychwch ar wefan y cynnyrchSee previous page. Same review for both v neck longline cashmere and merino jumpers. Just lovely and sift perfect under coats as no bunching up.

Cashmere And Merino Long Sleeve Cowl Neck JumperRhagor o adolygiadau o’r cynnyrch hwn (95)Edrychwch ar wefan y cynnyrch

Textured Yoke JumperRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Cable Mock Neck JumperRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchThis is such a lovely jumper, it is so warm and the colour is beautiful. I have had a lot of comments on how nice my jumper is.

Tile Print JumperRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchGreat wool jumper with a lovely design on the front, nice and warm and the colours are good. very happy with my purchase.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?