Woodhouse Clothing Adolygiadau

Thank you for your feedback. We had an issue with a number of parcels which were unaccounted for by our Courier providers. Unfortunately, your parcel was one of these. Thankfully, it was located a few days later and delivered. I apologise for the inconvenience this may have caused and can confirm that the issue is being investigated with by our Operations Manage Laura

Thank you for your feedback. I am sorry to hear you haven't received any communication from us. I have looked at your order and can see you selected Next Day delivery. When a customer places an order a confirmation email is sent and also DPD email when the order has been despatched. I'm not sure if we have the incorrect email address for you or if the error was within our system. For future reference, if you set up an account with us, you can log in at any time and view your order history and track any parcels. Laura