Firstly, there were a lot of faulty items in the laminate I bought. Secondly, to call the company costs 55 cent per minute (commercial mumber starting from 0845). Thirdly, there was an answering...
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Darren
Wood Floor Warehouse
7 years ago
Thank you for your feedback.
Unfortunately, we cannot answer calls outside our trading hours, but someone should have come back to you if a message was left. I will look into this to ensure that it is not repeated.
Our 0845 number is free of charge from all landlines and we don't add any costs when using this number. However some mobile operators do add a small charge, but this is not something that we benefit from. We are in the process of adding a new number for our customers to avoid any charge when using a mobile network, but you can also call any of our stores (listed on our website) for free or of course use our online chat and email.
Any damaged goods received, can be replaced or refunded provided they are signed for as damaged, or if damage is reported within 24hrs of receipt. Please contact our team on 02891 456611 and we can investigate this
Really good friendly service, the products we have appear to be what WFW say they are in so far as design and manufacture. There was a problem with delivery which, to be fair, was out of the hands of...
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Dyddiad y pryniant: 15/02/2019
0
Rhannwch
CU
Customer
7 years ago
What Customer said about Wood Floor Warehouse:
Good product
Dyddiad y pryniant: 10/02/2019
0
Rhannwch
CU
Customer
Essex
7 years ago
What Customer said about Wood Floor Warehouse:
Good service
Dyddiad y pryniant: 14/02/2019
0
Rhannwch
CU
Customer
7 years ago
What Customer said about Wood Floor Warehouse:
Fantastic, very helpful. Nothing is to much trouble. Highly recommended
I ha dome delivery issues but in the patience of the delivery driver (which was exceptional) saved the day. The laminate flooring "Kronoswiss" is of the highest quality ar a very competitive price. ...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
