The staff at Wheelwrights in Elterwater, are friendly, informative and very helpful... Nothing is too much trouble...... I love the peacefulness of the village... As a hiker, hobbyist photographer, I...
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Jerry
Wheelwrights Cottages
6 years ago
Thank you so much for your review Michael, as always it's a pleasure to welcome you back to Elterwater, and view your photography. See you again next year!
When I rang Wheelwrights to book a cottage the person I spoke to was very friendly, helpful and knowledgeable about the area. Hopefully this level of service will continue during our stay in the near...
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Jerry
Wheelwrights Cottages
6 years ago
Thank you Helen for taking the time to review our service - lovely feedback thank you! We look forward to welcoming you soon.
Dyddiad y pryniant: 19/09/2019
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Helpful and efficient- highly recommended!
Dyddiad y pryniant: 30/08/2019
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
They interrupted serving me to serve another customer when I collected the key to the rental, no explanation or apology was given for this. When I reported a lack of hot water they responded quickly...
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Jerry
Wheelwrights Cottages
6 years ago
Thank you for your feedback on your recent visit.
Our staff member recalls you coming to collect keys as it took me a while to re-instate your booking, following your cancellation. Other guests may have been coming to collect their keys at this time, and she was on her own in the office, trying to help multiple people on a busy check-in.
We came out straight away when the issue with the water was reported, and again the following day, the answerphone message was answered straight after the meeting (which was only 30 minutes) and the issue was resolved that afternoon. As you can appreciate we can't foresee these problems and we feel we did our best to rectify these as quickly as possible for you.
We have booked with them for many years. The last few years in the same accommodation as we really like it and it’s location. They are always able to confirm availability very quickly. Deposit...
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Jerry
Wheelwrights Cottages
6 years ago
Thank you for your lovely service review! Always nice for our office team to get a pat on the back! We look forward to welcoming you again!
Dyddiad y pryniant: 11/09/2019
0
Rhannwch
ME
Mrs Mary Evans
Dilyswyd gan Feefo
6 years ago
What Mrs Mary Evans said about Wheelwrights Cottages:
We have used Wheelwrights cottages for a few years now and always found them to be exactly what you need for a great stay in a fantastic area. The different cottages we have stayed in are always...
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Jerry
Wheelwrights Cottages
6 years ago
Thank you for taking the time to write us a review. As always it's our pleasure and we look forward to welcoming you again soon.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
