What Arthur Mawby said about West Brom Building Society:
Good staff; poor system
The service which I received was excellent - patient, polite and helpful. However, it was only necessary because your system would not let me complete the transfer of my savings from the account...
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0
Rhannwch
DE
David Evans
Dilyswyd gan Feefo
GBR
3 hours ago
What David Evans said about West Brom Building Society:
Friendly efficient
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 hours ago
Very helpful
The young man was very helpful, gave me all the information I required. Very satisfied.
0
Rhannwch
AS
Anthony Swain
Dilyswyd gan Feefo
5 hours ago
What Anthony Swain said about West Brom Building Society:
5 star
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 days ago
Service with a smile
As always I received first class and very friendly service, greeted by name and with a smile. It is a pleasure doing business with the staff at the Wolverhampton Branch
Gemma G
West Brom Building Society
8 hours ago
It’s great to hear your recent visit was up to our usual high standard and you were greeted personally with a smile. I’ll be sure to pass your kind words on to my colleague. Thanks – Ellena.
Cwsmer Dibynadwy
7 hours ago
No further comment
0
Rhannwch
GM
Garry Mann
Dilyswyd gan Feefo
GBR
7 hours ago
What Garry Mann said about West Brom Building Society:
Jo..
Jo was amazing very thorough and patient a professional all the way through the process
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 hours ago
Polite and no issues understanding the agent to whom I was speaking to.
No issues in processing my request
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 hours ago
Excellent service
Turned up at wrong branch to register power of attorney we went to stourbridge but appointment was for great bridge. Manager saw us at stourbridge branch as we had accidently booked wrong branch. He...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 hours ago
Applying for a new savings account
All my questions were answered clearly. I was taken through the process of applying for a new savings account by a very kind gentleman and it was a painless experience.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.