How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Wendy Wu Tours

Arddangos pob 5,406 adolygiad

Julie

Dilyswyd gan Feefo

Lydney

1 year ago

What Julie said about Wendy Wu Tours:

Easy to book

Friendly and efficient, easy to book

Jimmy McLean

Wendy Wu Tours

1 year ago

That's lovely to hear! Thanks so much for your review, kind regards, Jimmy, Wendy Wu Tours.

Dyddiad y pryniant: 30/07/2025

Ian

Dilyswyd gan Feefo

Crowthorne

1 year ago

What Ian said about Wendy Wu Tours:

Best way to Japan

Great service on the phone, went through all my options and questions, which were quite complicated. Wendy Wu was able to accommodate all my needs and wishes, and even went above and beyond for...

Jimmy McLean

Wendy Wu Tours

1 year ago

Thanks so much for your lovely feedback, it is sincerely appreciated. Do let us know if you have any questions regarding your tour.

Dyddiad y pryniant: 30/07/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Helpful staff

Cheryl was pleasant and very helpful, my holiday was booked within a short time, I have travelled with Wendy Wu several times and all the staff have always gone the extra mile to get everything I...

Jimmy McLean

Wendy Wu Tours

1 year ago

Thanks for your lovely feedback, Cheryl was delighted to read your comments. Do let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Dyddiad y pryniant: 29/07/2025

Steven

Dilyswyd gan Feefo

Swadlincote

1 year ago

What Steven said about Wendy Wu Tours:

Prompt and no fuss booking

Jimmy McLean

Wendy Wu Tours

1 year ago

Thanks for your review, do let us know if you have any questions about your tour. Jimmy, Wendy Wu Tours.

Dyddiad y pryniant: 29/07/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

I was a little worried about how fast the booking system was . No way to speak to a human. However the booking process was straightforward

Jimmy McLean

Wendy Wu Tours

1 year ago

Thanks for your feedback. We are always here to help in anyway we can and you can call us on 0808 2580 862 during normal office hours if you have any questions regarding your booking. Kind regards, Jimmy, Wendy Wu Tours.

Dyddiad y pryniant: 29/07/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Clear and professional. Booked everything I need while on the phone.

Jimmy McLean

Wendy Wu Tours

1 year ago

That's great to hear. Do let us know if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Dyddiad y pryniant: 28/07/2025

Duncan

Dilyswyd gan Feefo

Woking

1 year ago

What Duncan said about Wendy Wu Tours:

Excellent company, excellent service.

Excellent! Quick and friendly service over the phone. I am a repeat customer and can highly recommend.

Jimmy McLean

Wendy Wu Tours

1 year ago

That's great to hear! Thanks so much for your review and do give us a call if you have any questions. Thanks, Jimmy, Wendy Wu Tours.

Duncan

1 year ago

None

Dyddiad y pryniant: 24/07/2025

Diane

Dilyswyd gan Feefo

London

1 year ago

What Diane said about Wendy Wu Tours:

I'm happy to have booked with Wendy Wu and am looking forward to our trip feeling that I've booked with experts.

Jimmy McLean

Wendy Wu Tours

1 year ago

Thanks so much for your lovely review, Diane. Do give our friendly team a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Dyddiad y pryniant: 25/07/2025

David Hansell

Dilyswyd gan Feefo

Sheffield

1 year ago

What David Hansell said about Wendy Wu Tours:

Pleasent experience.

Prompt. Easy to understand. Effective. - One phone call. Straightforward answer to a simple question. - Booking process: Uncluttered. Understandable. Easy to navigate.

Jimmy McLean

Wendy Wu Tours

1 year ago

Thanks so much for your feedback, it is very much appreciated. Do give us a call if you have any questions regarding your tour. Kind regards, Jimmy, Wendy Wu Tours.

Dyddiad y pryniant: 26/07/2025

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

On line

Booked online

Jimmy McLean

Wendy Wu Tours

1 year ago

Many thanks for your review, please give us a call if you have any questions about your booking. Kind regards, Jimmy, Wendy Wu Tours.

Cwsmer Dibynadwy

1 year ago

I had a call yesterday from a junior telling me I couldn’t fly from Gatwick as there were no suitable connections. That I had to fly from Heathrow with Air India. I booked to fly from Gatwick. I asked to speak to a senior consultant and was told that ‘he’ was out, out again in the morning until noon. I asked to be called at noon as I am out after lunch. There is an Emirates flight from Gatwick which connects to the LHR emirates flight my friend is on. Please sort out this mess immediately. Not a good start Wendy Wu!

Jimmy McLean

Wendy Wu Tours

1 year ago

I am so sorry to hear that you have been in anyway dissatisfied with our service. I asked our sales manager to contact you and I believe the situation has now been resolved? Please accept our apologies for any upset caused. Jimmy, Wendy Wu Tours

Cwsmer Dibynadwy

1 year ago

I was contacted by the reservations manager and got the flights arranged as I wanted

Jimmy McLean

Wendy Wu Tours

1 year ago

That's great to hear and thanks so much for advising us that the matter is resolved. Please do let us know if there is anything else we can help you with. Kind regards, Jimmy, Wendy Wu Tours.

Dyddiad y pryniant: 22/07/2025