Wendy Wu Tours Adolygiadau

Thank you for your review! We are delighted you have booked with us your first "Big" holiday which promises to be a great experience. You have chosen one of our most popular in-depth tours in The Wonders of China which showcases many of the fascinating highlights China has to offer. We are further pleased to hear your kind words about the service Arti has provided you on helping to decide your holiday. We pride ourselves on our high levels of customer service and are delighted to hear your experience was in line with our values. We will pass your comments onto Arti - who will be pleased to hear your kind words. Kind regards, Junior.

Thank you for taking the time to post your feedback. Our records show that we sent your confirmation with 24 hours of you booking and your deposit documents have been sent to you within 48 hours, which is in line with our normal practices. Therefore, it is regretful you feel the service you have received is minimal. If you have any questions regarding any information we have sent you or require any information or assistance, please call and notify us so we can help you as efficiently as possible using our new Freephone number 0800 630 0888. Kind regards, Junior.

It was a pleasure speaking to you today and further to our conversation, We are glad that you received your brochure and delighted you will again be joining us on tour next year. As discussed, our usual turn around for visas is anywhere between 3-4 weeks, although we are delighted to have today made arrangements for you to have your passport back in time for your previous engagements. We are looking forward to welcoming you on board another tour next year and we are delighted you have decided to travel with us again. If you have any questions in the meantime, please feel free to contact us. Kind regards, Junior.

Thank you for taking the time to post your feedback about the service you have received so far during your booking process. It is regretful to learn the service you received was not in line with our high standards and apologise you did not receive your call back. We hope you are looking forward to your tour next year as much we are! Kind regards, Junior.