How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Wendy Wu Tours

Arddangos pob 5,412 adolygiad

Cwsmer Dibynadwy

11 years ago

Liz was excellent in providing me with the information I required.She wasn't pushy which would…

Liz was excellent in providing me with the information I required.She wasn't pushy which would have put me off completely.

Wendy Wu Tours

11 years ago

Thank you for taking the time to post your comments and your kind words about Liz - which we will pass on her and put a smile on her face. Kind regards, Junior.

Dyddiad y pryniant: 24/09/2015

Cwsmer Dibynadwy

11 years ago

enquired by telephone on a Tuesday 22nd sept, the holiday was booked and paid for…

enquired by telephone on a Tuesday 22nd sept, the holiday was booked and paid for by 25th sept with all documentation sent to my computer ref itinery, guide book and visa forms to fill in and return...

Wendy Wu Tours

11 years ago

Thank you very much for taking the time to post your comments about your booking process and the service you have received. We are very happy to hear that you are pleased with the level service you have received so far. We are confident you will enjoy your tour and we will pleased to hear of your experiences upon your return. Kind regards, Junior.

Dyddiad y pryniant: 24/09/2015

Cwsmer Dibynadwy

11 years ago

Arti in the office was brilliant

Wendy Wu Tours

11 years ago

Thank you for taking the time to post your review of your booking experience and for your kind words about Arti- we will pass your comments over to her and and brighten up her day. Please let us know how your tour goes upon your return. Kind regards, Junior.

Dyddiad y pryniant: 24/09/2015

Cwsmer Dibynadwy

11 years ago

The holiday was made even more special by our guide, Jason. He worked endlessly behind…

The holiday was made even more special by our guide, Jason. He worked endlessly behind the scenes to make each day run without a hitch, a great asset for Wendy Wu.

Wendy Wu Tours

11 years ago

Welcome home and thank you for taking the time to let us know of your experiences while on tour. We are delighted to hear your guide Jason has further enhanced your experience in China. We hope to welcome you on tour again some time in the not too distant future. Kind regards, Junior.

Product reviews

Dyddiad y pryniant: 11/09/2015

Cwsmer Dibynadwy

11 years ago

A very prompt reply to my booking enquiry and subsequent information regarding airline flights.

Dyddiad y pryniant: 24/09/2015

Cwsmer Dibynadwy

11 years ago

Exemplary

Dyddiad y pryniant: 24/09/2015

Cwsmer Dibynadwy

11 years ago

The response to my query to build a personal itinerary was very quick and I…

The response to my query to build a personal itinerary was very quick and I am very impressed with their knowledge and enthusiasm.

Dyddiad y pryniant: 22/09/2015

Cwsmer Dibynadwy

11 years ago

Very Easy to book my holiday,the same as last time.

Cwsmer Dibynadwy

11 years ago

Enjoyed the conviviality as it was a small group. The director was very knowledgeable and helpful

Dyddiad y pryniant: 21/09/2015

Cwsmer Dibynadwy

11 years ago

Very well organised and efficient

Dyddiad y pryniant: 23/09/2015

Cwsmer Dibynadwy

11 years ago

Steve Jordan was able to answer all my questions efficiently. He was very polite and…

Steve Jordan was able to answer all my questions efficiently. He was very polite and explained everything about my intended journey including a slight deviation to the itinerary.

Dyddiad y pryniant: 22/09/2015