Wendy Wu Tours Adolygiadau

Thank you for taking the time to provide us with your feedback. We make every effort to make sure that our passengers are aware of each tour's pace, so are disappointed to hear that you found it difficult. Each meal included in the group tours are planned to give you a genuine taste of the regions that you visit, and these are usually accompanied by rice. We can see that by your product rating you enjoyed the adventure overall and hope that this has not deterred you from embarking on a new adventure with us in the future. Kind regards, Shanice

Thank you for your constructive feedback and welcome back. We are sorry to hear that you felt the hotel in Guilin was of a lower standard to Xian, Shanghai and Beijing. Despite this, we hope you had a lovely tour with us and welcome you back to Wendy Wu Tours for another exhilarating adventure. Kind regards, Shanice

Welcome back from your Northern Thailand & Laos Adventure tour! Thank you for your feedback - we are pleased to see you felt the service and product you received was excellent overall. We also appreciate your feeling of wanting more free time at your favourite attractions which can be difficult with so much to see! We hope to have the pleasure of welcoming you on another tour with us in the near future. Kind regards, Shanice

Thank you for taking the time to post your constructive feedback. We are glad to hear that you enjoyed John Craven joining you for your tour and enjoyed the guides overall in China. Your comments have been duly noted. Kind regards, Shanice

Thank you for booking with Wendy Wu and putting together such a great package with Luke to China! We will be sure to pass your kind comments onto Luke who will be delighted with such positive feedback. If Wendy Wu can assist you any further before your trip please don't hesitate to contact us, and wishing you a wonderful trip in over the Christmas period! Kind regards, Shanice

Thank you for your comments and welcome home! We are pleased to see that you were impressed with the service provided on your Discover China with the Telegraph tour featuring John Craven - judging by the fantastic feedback this added value to such a great trip! We are disappointed to hear that you did not enjoy the pace of your tour. It sounds like you may have benefitted more from one of our tailor made itineraries in which you are able to create your own wonderful adventure with the help of one of our specialists here at Wendy Wu! Hoping to see you book with us again in the near future. Kind regards, Shanice

Thank you for posting your feedback and welcome back from your Wonders of China tour. We are delighted that you had such a great trip with Wendy Wu and especially your guide Sean! Sorry to hear that you were not initially met in Beijing, however we are pleased to hear that this was dealt with efficiently by your guide locally. Our guides are always more than happy to help and ensure that all of our customers receive the very best service as expected! We hope to welcome you back with Wendy Wu in the future to enjoy the great range of organised itineraries we have to offer. Kind regards, Shanice

Thank you for taking the time to post your great review. We're elated to hear that you have enjoyed your time on the Discover China with the Telegraph Tour with us. We are pleased to hear that you were extremely happy with your national guide, however are upset to hear that you weren't entirely impressed with a few of your guides. Wendy Wu Tours hope that you will book with us again, as we can see that you had a great tour overall! Kind regards, Shanice