A very good holiday with an excellent national guide in Eddie. Hotels on the whole good but consideration should given to locating them in areas where you would wish to go out and walk around. Very...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for your wonderful comments about your guide Eddie and the itinerary set. We have passed on your praise regarding your national ****** to China!
In regards to location, our hotels are located for convenience and to reduce travel times when completing the itinerary. We are pleased to see that you have enjoyed the hotels provided as a whole, and appreciate your feedback.
We would like to thank you for your constructive feedback regarding some of the restaurants visited. We are disappointed to hear that they did not meet your expectations. Please feel free to discuss this matter further with our customer relations team at: Customer@wendywutours.co.uk
As is common on our tours our groups really gel well and we hope that you have come away with great friendships and memories.
Kind regards,
Shanice
The consultant I dealt with was helpful and offered plenty of options. On the downside none of the telephone numbers printed in the SaturdayTelegraph for the China holiday were working so the only...
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Wendy Wu Tours
Wendy Wu Tours
10 years ago
Thank you for booking with Wendy Wu Tours!
It has pleased us greatly to hear that you are happy with the service received from our agent.
We will be revising these telephone numbers to ensure that they are updated. Apologies for any inconvenience caused and thank you for bringing this to our attention.
Kind regards,
Shanice
Wendy our tour guide was very good and ran the first week like clock work, with plenty of interesting places to eat. Wendy did a great job of looking after us.
Wendy Wu Tours
Wendy Wu Tours
10 years ago
Welcome back from your tour with Wendy Wu ! We have forwarded your feedback onto our office in China who will share this with Wendy - thank you it will make her day!
We are glad that you enjoyed your tour with us visiting such fascinating sites China has to offer!
We were not made aware of any disruption in connection to your river boat - we do regret any inconvenience that you may have experienced at this time. We trust that the remainder of your arrangements went smoothly.
We hope you can appreciate that the majority of the tourists in China are Chinese which is why you might have felt this was the case.
We sincerely thank you for your feedback and hope that you have left with fond memories.
Kind regards,
Shanice
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.