Dear Customer,
Thank you for your 5-star rating and great review. I am sure our team will be happy to hear your feedback. Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Dyddiad y pryniant: 09/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
23 days ago
Amanda Bruno
Wendy Wu Tours
22 days ago
Dear Customer,
Thank you for your 5- star rating. Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Dyddiad y pryniant: 16/06/2026
0
Rhannwch
TM
Trusted Customer Laurie M
Dilyswyd gan Feefo
AUS
23 days ago
What Trusted Customer Laurie M said about Wendy Wu Tours:
Great, nohicups. Consultant a pleasure to deal with meeting all our wishes.
Amanda Bruno
Wendy Wu Tours
22 days ago
Dear Customer,
Thank you very much for your 5-star review of the service provided to you during booking process. I am sure our team will be happy to hear your feedback. Looking forward to welcome you on our tour!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Dyddiad y pryniant: 01/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
1. Excellent guide in Peru, Eduardo.
2. Just visiting too many Inca ruins, boring eventually.
3. Floating islands in Titicaca is a scam - could see nobody lives there.
4. Food in Peru lovely and all...
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Amanda Bruno
Wendy Wu Tours
1 month ago
Dear Customer,
Thank you for your valuable feedback. As our repeat traveler, we sincerely appreciate your loyalty and support.
Looking forward to welcome you on another tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Phone options were not clear and my choice was rejected twice so called again and chose another option and was answered straight away.
Amanda Bruno
Wendy Wu Tours
1 month ago
Dear Customer,
Thank you for sharing with us your experience. I am sorry to hear that your initial interaction with our phone system was not clear. We would appreciate if you could clarify what options were rejected so we can look into the issue and correct it.
We hope that further the booking process will be smooth and easy. Please do not hesitate to contact us if you have any questions. customerrelations@wendywutours.com.au
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Cwsmer Dibynadwy
1 month ago
As I wanted to query a payment I selected Finance thinking that would be Accounts. - twice
I then selected Tours or bookings or whatever the 1st option is called and the person Frankie I wanted to talk to answered that option. All good
Amanda Bruno
Wendy Wu Tours
1 month ago
Thank you for clarifying. I am sorry you were not able to get through to our Finance Department. However, we do in general recommend to use our Reservations Team as a first point of contact as they are able to answer most of the questions related to the bookings, or they will find you the answer from a relevant department.
Once again, thank you for letting us know.
Looking forward to welcome you on our tour !
Warm regards,
Julia
We have booked a China tour. The booking process was very easy and the customer service officer (Zoe) was very helpful.
Amanda Bruno
Wendy Wu Tours
1 month ago
Dear Customer,
Thank you for your lovely 5-star review. Zoe will be very pleased to hear your feedback.
Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Dyddiad y pryniant: 18/05/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Amanda Bruno
Wendy Wu Tours
1 month ago
Dear Customer,
Thank you for your 5-star rating of our service.
Looking forward to welcome you on our tour soon.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Dyddiad y pryniant: 25/05/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Helpful
Amanda Bruno
Wendy Wu Tours
1 month ago
Dear Customer,
Thank you for your 4-star rating and your kind comment.
If you have any suggestions on how we could further improve our service, we would be very pleased to hear them.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
We went in to inquire about “Mongolia and Gobi desert” private tours. Petra was really great and very helpful. She managed to get everything organised quickly and efficiently. Will definitely used...
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Amanda Bruno
Wendy Wu Tours
1 month ago
Dear Customer,
Thank you for your kind feedback. I am sure Petra will be happy to hear your comments. Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
The live phone ☎️ call was nice, 😊 I honestly wanted to live with a female partner and I had a ceremonial wedding but now I’m all alone, staying with my relatives and working hard 😓. I’m looking...
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Amanda Bruno
Wendy Wu Tours
1 month ago
Dear Paul,
Thank very much for you lovely 5-star review. We are looking forward to welcome you on your next journey with us :).
Warm regards,
Julia @ Customer Relations Wendy Wu Tours
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wendy Wu Tours is Australia's Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.