I received good communication and good service. Don't take long before it was delivered. And these filters are amazing as they filter out all of the harmful stuff, but leave in all the good stuff as...
I've complained before about the lids, got offered a replacement but it never appeared.
Dave Shanks
Water-to-Go
2 months ago
After your email and my immediate response on the 31st July 25, and your reply on 2nd August, two new lids were sent to the address you provided. As I did not hear anything back from you and as you had my personal email, I hoped / believed that this issue had been resolved. I am sorry to hear that you now state that you didn't receive them and that you have left this review.
I shall ensure that another two lids are sent. We would really appreciate if you could let us know that all is in order by replying to this Feefo response once you have them and have tried them.
As ever, for the record, I stand by my products personally address the rare issues we encounter and stress that all Water to Go products have a life time guarantee.
Dave Shanks
Founder.
delivered fine but poor quality product with major design flaw :-(
Product reviews
Dave Shanks
Water-to-Go
2 months ago
Whilst we as humans can reduce pressure on ourselves by swallowing, adjusting to air pressure on a flight, unfortunately the bottles cannot. Any bottle, even simple bottled water has this issue on the aircraft. If the cap is left slightly open, this will reduce the chance of pressure building up, and squirting out or leaking on board.
On your comment on pricing, we believe that we are extremely comptitively priced compared to any filtration competitor,
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
