I recommand the product though I didn't like the communication with the sellers. Indeed, after payment I had no news to confirm it. Received no email. So I was blind to know the details and the...
Read more
Dave Shanks
Water-to-Go
1 year ago
I am so sorry to hear about your issue. Our system was hacked and we had a nightmare as all automation was cancelled despite the fact that the system 'told us' that all was in order.
We are back to normal now and can only apologize for the inconvenience
Product reviews
Dave Shanks
Water-to-Go
1 year ago
I can only apologize, the back end of our website was hacked and although there was no financial element, all automation was affected. We are back to normal now and are so sorry for the inconvenience
We are sorry that you have a product which does not meet the exacting standards I set the company. I shall have the unit replaced immediately as this is a very rare event.
Dave , Founder.
Unfortunately the bottles arrived too late for our trip to Gambia. The 48 hour free delivery took 6 days
Dave Shanks
Water-to-Go
1 year ago
We received your order on a Saturday and it was dispatched on the Monday. 99% of orders are received within 48 hours.
There is an option to choose a 24 hour service if the items are needed urgently.
We can only apologies that on this occasion Royal Mail did not deliver prior to your departure.
Dyddiad y pryniant: 30/11/2024
0
Rhannwch
JW
JAMES IAN WHITESIDE
Dilyswyd gan Feefo
1 year ago
What JAMES IAN WHITESIDE said about Water-to-Go:
I messaged that my discount had not been applied and I have had no response
Dave Shanks
Water-to-Go
1 year ago
We have no record of your contact, please provide details and we can apply retrospectively
Product reviews
Dave Shanks
Water-to-Go
1 year ago
Please send details and we will apply retrospectively as we have no record of your contact
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
