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Watco (UK) Ltd Adolygiadau

http://www.watco.co.uk

EXCEPTIONAL

The UK's leading supplier of industrial floor paints, repair materials and anti slip products.

Service

4.7

Product

4.7

ratings over the past year

Arddangos pob 1,241 adolygiad

Cwsmer Dibynadwy

8 years ago

Both of my recent orders have included items which were out of stock and in the case of the grey road paint this was the case for several weeks. At the time of placing the order I requested next day...

Adam Appleton

Watco (UK) Ltd

8 years ago

Dear Valued Customer,

We pride ourselves on providing excellent customer service, so are sorry to hear that we didn’t live up to that promise on this occasion.

Our products should always be available for next day delivery, and on the rare occasion they are not, we try to offer an alternative and explain why the delay had arisen.

This clearly didn’t happen in this instance so we apologise that we were not able to honour the next day delivery service and that you were not spoken to. A request has been raised to credit you for the delivery charge, and a full refund will be credited to your payment card.

On a more positive note, our new computerised stock process goes live on 1st November which will enable us to respond immediately to any stock issue going forward.

We do hope that you were pleased with the product when they arrived and again apologise for our short-comings on this occasion.

Kindest regards,
The Watco Team

Dyddiad y pryniant: 25/09/2017

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Am Watco (UK) Ltd

We’re the UK’s leading manufacturer and direct supplier of industrial strength paint, repair, and maintenance materials. A Watco product guarantees long-lasting, high-quality results, every time – just as you would expect from a company with 90 years of industry expertise behind it. Our priority is ensuring you get exactly what you need, so you can successfully complete your project. That’s why, on top of expert advice, we also offer free samples, instant quotes and free site visits. Rely on us to help you through every stage of your project.