Generally very pleased. I like the extra intelligence & features the service gives me. The customer service is good when you tune in to the Indian accents.
I am disappointed that it is taking so long to move my old phone number to my Vonage Phone, and there is little feedback on how this is progressing
Vonage
Vonage
9 years ago
Sorry for the delay. The industry wide porting process can be complicated at times. Please apply for your number to be ported via your online account and we will do our best to process it as efficiently as possible.
Vonage
Still waiting for the installation kit
DO NOT CHARGE UNTIL YOU CONNECT ME TO THE SERVICE
Vonage
Vonage
9 years ago
Apologies for the delay in receiving your Vonage equipment. Please contact customer care to arrange a replacement order, you may have an alternative address we can ship to. Your invoice has been ammended to reflect the delay.
Vonage
Cheaper than a landline and good to have iPhone connection...service has been fast and efficient....customer service polite and knowledgeable. Thank you
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.