Volvo Car Insurance is no longer an active Feefo customer
Arddangos pob 432 adolygiad
DA
David
Dilyswyd gan Feefo
8 years ago
What David said about Volvo Car Insurance:
I was pleased with the overall service and efficiency of the team who dealt with my requirements. All those I spoke to were helpful.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Really satisfied. Would be happy to use again.
I feel that the experience of dealing with Volvo car insurance went well. I was really satisfied with the end result of my car when it was returned to me. Staff dealing with the repair at XL motors...
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0
Rhannwch
PD
Peter DUNNELL
Dilyswyd gan Feefo
22 WYKES RD YAXLEY PETERBOROUGH
8 years ago
What Peter DUNNELL said about Volvo Car Insurance:
I thought the help and service I received was 100 per cent, Marshalls are verry friendly and helpfull although i did say to them i did not want to see them again with a damaged car, so they said—just...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
see above
I had a 'no fault' claim to report when another car damaged my car. My Volvo insurance was most helpful and looked after me well. I am not quite sure who arranged for me to get a courtesy car. I...
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0
Rhannwch
CA
Carole
Dilyswyd gan Feefo
dundee
8 years ago
What Carole said about Volvo Car Insurance:
very efficient service prompt to act .
0
Rhannwch
BR
Brian
Dilyswyd gan Feefo
Alloa
8 years ago
What Brian said about Volvo Car Insurance:
An very un -wellcomed but a good experience
Responsive whilst polite and personal throughout although Efficient and Business like, Quickly building customer confidence and guidance, between case representative and the customer during and post...
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0
Rhannwch
SA
Sandra
Dilyswyd gan Feefo
8 years ago
What Sandra said about Volvo Car Insurance:
Not same standard of service as previous claim
Long delay in assessing damage to our Volvo and gaps in provision of hire car left us without vehicle during 2 months of period without our Volvo.
Repaired car returned with defects in repairs
Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your feedback. We're sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will be in touch to discuss this further.
0
Rhannwch
RO
Rose
Dilyswyd gan Feefo
Hungerford
8 years ago
What Rose said about Volvo Car Insurance:
Excessive delay in repairing the car
I would have liked to give 5 stars but the damage to the car consisted of a front RHS light and damage to a wing which took 23 days to repair. There should have been more communications between...
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Anwen L
Volvo Car Insurance
8 years ago
Many thanks for your feedback. We're very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will be in touch to discuss this further.
0
Rhannwch
JA
James
Dilyswyd gan Feefo
8 years ago
What James said about Volvo Car Insurance:
Quick & Easy
Everything went really smoothly, my claim was processed quickly and I was really impressed with the quality of the hire car supplied while my Volvo was repaired
0
Rhannwch
ST
Stephen
Dilyswyd gan Feefo
Birmingham
8 years ago
What Stephen said about Volvo Car Insurance:
The service to get my vehicle recovered and repaired went without a hitch.
The dealings of the insurance company went without any problem my car was collected and courtesy car delivered. Only issue encountered was the return of my vehicle from the repairers as the headlamp...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.