How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Viva Holidays

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

Good communication, problems sorted quickly and efficiently. Would use again.

Product reviews

Dyddiad y pryniant: 19/09/2014

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

Excellent service and communication from Viva holidays especially Andrew who patiently put up with all…

Excellent service and communication from Viva holidays especially Andrew who patiently put up with all my emails and questions. Everything was so well organised from beginning to end, flights,...

Product reviews

Dyddiad y pryniant: 20/09/2014

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

Everything went very smoothly - we didn't have to chase for paperwork or answers to…

Everything went very smoothly - we didn't have to chase for paperwork or answers to our questions. Would certainly use Viva Holidays again

Product reviews

Dyddiad y pryniant: 29/09/2014

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

Good service from Viva

Viva Holidays

12 years ago

We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide. In light of this, all of the points you have raised have been recorded in order that we can identify any areas for improvement. We will make sure we select All - Inc hotels very carefully in the future. Yours sincerely Viva Holidays

Product reviews

Dyddiad y pryniant: 15/09/2014

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

Very easy to do business - first rate holiday!

Product reviews

Dyddiad y pryniant: 02/08/2014

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

Excellent

Product reviews

Dyddiad y pryniant: 14/08/2014

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

Excellent would be more than happy to use you again

Product reviews

Dyddiad y pryniant: 18/08/2014

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

Could have done with more information on tube/bus services

Product reviews

Dyddiad y pryniant: 05/07/2014

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 years ago

I was very impressed by their willingness to sort out complications relating to train tickets that…

I was very impressed by their willingness to sort out complications relating to train tickets that failed to arrive by post. They made alternative arrangements despite the fact we had already left...

Viva Holidays Adolygiadau

Sharm El SheikhMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGood economical resort. Very clean. Very friendly staff.

New York & CancunMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWonderful holiday from start to finish. Hotel in NY was decent enough, bit noisy but good location.New York was hectic, bustling and amazing. Only problem there was not enough time in the 3 days to...Read more

Sharm El SheikhMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchNot much choice on food between fully inclusive restaurants

Venice & FlorenceMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWonderful trip of a lifetime - we don;t normally go in for coach trips and pre-arranged excursions, but we could not fault this holiday and the guides - first class!

PragueMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent

Rome & VeniceMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent everything went to plan and we got everything as advertised Very happy we had a great time and enjoyed it and would go again LOVED IT

Luxury Prague & Budapest breakMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWould have liked an extra day in Prague

Berlin & Prague twin-centre breakMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchTrain journey was not very comfortable. Good otherwise. Very good choice of hotels.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?