How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Viator Adolygiadau

https://www.viator.com

ARDDERCHOG

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service

4.5

/5

5

4

3

2

1

7,647

853

167

162

667

9,496

ratings over the past year

Arddangos pob 50,363 adolygiad

TC

Trusted Customer

8 years ago

What Trusted Customer said about Viator:

It pays to call Viator sometimes...

Because most of the tours are for docked cruise ships. it was hard to find a tourn that was for people staying n DaNang. I called a Viator opertaor who spent time figuring out how to successfully...

0

TC

Trusted Customer

Washington DC

8 years ago

What Trusted Customer said about Viator:

Ease of web site navigation

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Viator:

Receiving a quick confirmation regarding the pick up from our hotel.

0

TC

Trusted Customer

Brisbane Australia

8 years ago

What Trusted Customer said about Viator:

Fantastico

Prompt emails after purchase, vouchers enclosed...no problems whatsoever when purchasing on line...have purchased through Viator several times and am very happy with the service I have received....

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Viator:

Great website

So easy to book through Viator, have been using this site for the last 12 years and have never had any issues. Always nice to pay in $au

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about Viator:

I don’t know what time I’m being picked up yet. A little concerned I will miss the shuttle.

0

Cwsmer Dibynadwy

8 years ago

Very fun!

Thomas’s awesome and fun. He made the 3 hours ride felt much shorter. The tour is very well organized. A must go trip!

0

TC

Trusted Customer

Dallas

8 years ago

What Trusted Customer said about Viator:

Very helpful

Talking to them on the phone made confirming my travel plans easy.

0

Cwsmer Dibynadwy

8 years ago

Reliable and can be trusted. Reasonably priced.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo