Versatile Insurance is no longer an active Feefo customer
Arddangos pob 732 adolygiad
Cwsmer Dibynadwy
10 years ago
Was promised my documents the day after payment was made and no documents have arrived.…
Was promised my documents the day after payment was made and no documents have arrived. I then sent an email to the agent letting them know I had not received any documents and got no reply. I have...
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Versatile Insurance
Versatile Insurance
10 years ago
We thank you for the time you have taken with the feedback and apologise for the poor service that you received. I have looked into this and advise that the insurer we placed your business with insists upon sending the documents direct to our customer. This normally works without issue but, unknown to us, they had run into problems with this system. Had we known about the problems, we could have warned you to expect a delay. You contacted us to advise that the documents had not been sent and we contacted the insurers who assured us that they would be sent to you urgently, but again, they were not! I am advised that you now have them and can only apologise again for the inexcusable poor service. We have passed on your complaint to the insurers and I have asked my staff to now contact our client when we use this insurer to check that the papers have actually been received.
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Efficient and quick service
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Rhannwch
Cwsmer Dibynadwy
10 years ago
No comment
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
They are really professional and ring back when they say they will. Nothing is too…
They are really professional and ring back when they say they will. Nothing is too much trouble.
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Rhannwch
Cwsmer Dibynadwy
10 years ago
Efficient in reminders.
Premium could be less !
Efficient in reminders.
Premium could be less !
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Rhannwch
Cwsmer Dibynadwy
10 years ago
Excellent service. Staff talked me through every aspect of this insurance and what it meant…
Excellent service. Staff talked me through every aspect of this insurance and what it meant and amendments I wanted to make. I really appreciated them taking the time.
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Rhannwch
Cwsmer Dibynadwy
10 years ago
an excellent insurance company to deal with
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Rhannwch
Cwsmer Dibynadwy
10 years ago
Satisfactory.
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
Great service
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
VIP 39177A Building Insurance 2/9/15 I spoke to Callum Entwistle, who was very helpful and…
VIP 39177A Building Insurance 2/9/15 I spoke to Callum Entwistle, who was very helpful and outlined the different levels of insurance to enable me to select the right one for my needs. I had...
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Versatile Insurance
Versatile Insurance
10 years ago
Thank you - I have passed on your kind comments to Callum.
Specialist insurance services for builders, property developers, self builders, renovators and any other businesses in the construction industry.We spend time finding about your needs so that we can arrange the most suitable product for you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Specialist insurance services for builders, property developers, self builders, renovators and any other businesses in the construction industry.We spend time finding about your needs so that we can arrange the most suitable product for you.
