Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Service
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ratings over the past year
Utility Point is no longer an active Feefo customer
Arddangos pob 302 adolygiad
Cwsmer Dibynadwy
5 years ago
I am a current customer and have recently renewed. Appears better rates just offered to new customers which is poor.
Rewards package under review is being relaunched but in the interim no rewards....
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India
Utility Point
5 years ago
Hi there, thank you for your review. We can confirm that the renewal offer you have renewed onto is cheaper than our current tariff offers we have via our website. If you enter your postcode on our website you can compare the prices and see you're currently on a cheaper rate. We apologise for any inconvenience regarding the Rewards Site, thank you Utility Point.
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Rhannwch
PJ
Penelope Jill
5 years ago
What Penelope Jill said about Utility Point:
I was not at my home when the switch took place, so although five stars sorry cannot give any positive feedback
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Rhannwch
VI
Victor
5 years ago
What Victor said about Utility Point:
Dissapointed.
Promise of Reward Points, but only get a unobtainable website with a risk warning from my browsers virus checker. Only stayed with UP because of the reward points, should have changed to Yorkshire !!...
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Rhannwch
AL
Alec
Chapel-en-le-frith
5 years ago
What Alec said about Utility Point:
very good
cannot fault the service.
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Rhannwch
JO
John
5 years ago
What John said about Utility Point:
Really good offer
on renewal I was offered a really good deal, something that's never happened before with other providers so I accepted it.
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Rhannwch
OM
Omer
5 years ago
What Omer said about Utility Point:
There were not many choices for a current customer.
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Rhannwch
Cwsmer Dibynadwy
5 years ago
Good service for the last 18 months
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Rhannwch
Cwsmer Dibynadwy
5 years ago
very satisfied customer.
we have been with utility point for a few years now, we are very satisfied with their service had no problems at all.
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Rhannwch
AS
AS
Newcastle
5 years ago
What AS said about Utility Point:
Easy hassle free change over
The process was the easiest and hassle free I’ve ever encountered to change my utility’s provider.
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Rhannwch
MI
Michael
Bristol
5 years ago
What Michael said about Utility Point:
Switch was easy, communication very good with a smooth transition.
Good communication, kept me informed at all times, which made the switch easy and painless, my questions were answered clearly and speedily, can't fault to date.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.