How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Eco Wizard

Arddangos pob 295 adolygiad

Mrs Margaret Needham

Dilyswyd gan Feefo

GBR

11 months ago

What Mrs Margaret Needham said about Eco Wizard:

Apart from instructions a good thermostat

Excellent

ECO Wizard

Eco Wizard

10 months ago

Thank you for the great 4-star review! We are delighted to hear that you received a quality product!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Prompt

ECO Wizard

Eco Wizard

10 months ago

Thank you very much for the outstanding 5 star review! We are delighted to hear that we were able to offer such good service, and we look forward to your future orders!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Happy with my purchase

I ordered a thermostat for my boiler. Unfortunately, the device was faulty, but Eco Wizard arranged for its return and replaced it immediately. Would definitely recommend and will be returning in the...

ECO Wizard

Eco Wizard

10 months ago

Thank you very much for the amazing 5 star review! We are delighted to hear that we were able to offer such good service in rectifying this issue for you, and we look forward to your future orders!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Returns policy kills the buying experience

Service was good with prompt delivery

Gareth Cook

Dilyswyd gan Feefo

11 months ago

What Gareth Cook said about Eco Wizard:

Fast and friendly thanks

ECO Wizard

Eco Wizard

10 months ago

Thank you very much for the excellent5 star review! We are delighted to hear that we were able to offer such good service and quick delivery, and we look forward to your future orders!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Great service. Would use again.

ECO Wizard

Eco Wizard

10 months ago

Thank you very much for the amazing 5 star review! We are delighted to hear that we were able to offer such good service, and we look forward to your future orders!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 months ago

Pump

Excellent service

ECO Wizard

Eco Wizard

10 months ago

Thank you very much for the wonderful 5 star review! We are thrilled to hear that you received such excellent service. We look forward to your future orders!

Kevin Johnson

Dilyswyd gan Feefo

12 months ago

What Kevin Johnson said about Eco Wizard:

Excellent

Service from Eco Wisard extremely good, solved my issue very quickly and honestly.

ECO Wizard

Eco Wizard

10 months ago

Thank you for the great review! We are very pleased to hear that we could offer such excellent service. We look forward to your future orders!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 months ago

Quite straight forward if not sure get an electrician to fit it

Arrived within two days

ECO Wizard

Eco Wizard

10 months ago

Thank you for the wonderful 5 star review! We are delighted to hear that your order was delivered so quickly. We look forward to your future orders!

Dave Hoyles

Dilyswyd gan Feefo

GBR

12 months ago

What Dave Hoyles said about Eco Wizard:

Slow return policy

Slow, I ordered the wrong controller. I rang and was told to return it for exchange.I need a remote controller. I have returned it but have not had any response. It has been over a week.

ECO Wizard

Eco Wizard

10 months ago

Thank you for the review. We apologise for any inconvenience caused by the delay in your return being processed, which has now been done. Please let us know if we can be of any further assistance.