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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau UnderTheDoormat

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Wonderfull service

Richard

UnderTheDoormat

7 years ago

Dear Guest, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Dear Guest, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 29/04/2019

0

GC

Graeme Clarke

Dilyswyd gan Feefo

7 years ago

What Graeme Clarke said about UnderTheDoormat:

We had a wonderful stay - the property was perfect and the communication beforehand was excellent - certainly recommend

Richard

UnderTheDoormat

7 years ago

Hi Graeme, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi Graeme, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 06/05/2019

0

HF

Hanna Samia Wow Fj

Dilyswyd gan Feefo

7 years ago

What Hanna Samia Wow Fj said about UnderTheDoormat:

Immaculate

Richard

UnderTheDoormat

7 years ago

Hi Hanna, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi Hanna, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 20/05/2019

0

ML

Maggie Lewis

Dilyswyd gan Feefo

7 years ago

What Maggie Lewis said about UnderTheDoormat:

Quick response time when I had an issue checking in. The bed was so comfortable! My only small complaint was the furniture looked a little beat up compared to the pictures. Otherwise, a perfect stay.

Richard

UnderTheDoormat

7 years ago

Hi Maggie, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi Maggie, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 18/05/2019

0

JR

Juan Carlos Sahuquillo-Rubio

Dilyswyd gan Feefo

7 years ago

What Juan Carlos Sahuquillo-Rubio said about UnderTheDoormat:

Buena elección

La casa está fenomenal en una zona tranquila y con transporte cercano. Buena experiencia.

Richard

UnderTheDoormat

7 years ago

Hi Juan, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi Juan, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 23/04/2019

0

EI

Eileen

Dilyswyd gan Feefo

Kilkenny

7 years ago

What Eileen said about UnderTheDoormat:

It was an excellent service. I would rate it highly- and definitely would not hesitate to use the service again.

Richard

UnderTheDoormat

7 years ago

Hi Eileen, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi Eileen, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 23/04/2019

0

JB

Jimmy Liang Bing ***

Dilyswyd gan Feefo

7 years ago

What Jimmy Liang Bing *** said about UnderTheDoormat:

New flat has its pros and cons

Welcome service by Ganesh was excellent. He was warm and thorough with his introduction of the features of the flat.

Richard

UnderTheDoormat

7 years ago

Hi, Jimmy Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the overall experience our guests have. Ensuring our guests have a memorable experience is behind everything we strive to perfect on a daily basis. We are glad you enjoyed your time staying with us and we look forward to welcoming you to London again. Hope you have a great day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

HI Jimmy, Thank you for taking out the time to leave us a review. Your feedback is appreciated as we are always looking for ways in which we can improve the overall experience our guests have. We have taken your feedback into account and will be making the necessary changed. We do hope you will consider us for your next visit to London as we are certain we have a home that is perfect for you. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards,The UnderTheDoormat Team

Dyddiad y pryniant: 13/05/2019

0

JK

John Kearney

Dilyswyd gan Feefo

7 years ago

What John Kearney said about UnderTheDoormat:

Quick responses. Friendly and helpful.

Richard

UnderTheDoormat

7 years ago

Hi John, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Hi John, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 07/05/2019

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Very clean apartment. Personal greeting.

Richard

UnderTheDoormat

7 years ago

Dear Guest, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Dear Guest, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 23/05/2019

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

The welcome and arrival arrangements were perfect

Richard

UnderTheDoormat

7 years ago

Dear Guest, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Product reviews

Richard

UnderTheDoormat

7 years ago

Dear Guest, Thank you for taking out the time to leave us a review. We appreciate your feedback as we are always looking for ways in which we can improve the guest experience. Your feedback has been taken into account and we are hoping to welcome you back to London as we are certain you will have an unforgettable experience in another one of our London homes. From all of us at UnderTheDoormat, we hope you have an amazing day ahead! Kind Regards, The UnderTheDoormat Team

Dyddiad y pryniant: 06/05/2019

0

UnderTheDoormat Adolygiadau

Beautiful Battersea Park homeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchReally good performance, beautiful battersea home.

Beautiful Battersea Park homeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchFirst class experience , would definitely recommend

Immaculate, Boutique Home in Shepherds BushMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat location with easy access to train or underground

Stunning flat overlooking the ThamesMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchPerfect location, amazing nights sleep, and I think it was a good value.

Magnificent Clapham Common Home close to BrixtonMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchCalidad/precio correcta...

Traditional Home in Kew GardensMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent home- perfecty located

Stunning flat overlooking the ThamesMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGood value. Great location.

Stunning Fulham Home by Putney BridgeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAmazing location in family friendly area, great flat.

Bright Family home in Angel with PatioMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe house was lovely. One of the single beds needs replacing though. The slats were broken causing the mattress to fall through. This caused us some stress as we were six adults.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?