How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau UnderTheDoormat

DA

Daniel

Dilyswyd gan Feefo

Los Angeles

6 years ago

What Daniel said about UnderTheDoormat:

Amazing service

Always prompt, always professional. Terrific.

Richard

UnderTheDoormat

6 years ago

Thank you for the wonderful review regarding your recent stay in our home. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Kind Regards, James on behalf of UnderTheDoormat

Product reviews

Dyddiad y pryniant: 05/12/2019

0

TP

Tonnie Pelsma

Dilyswyd gan Feefo

6 years ago

What Tonnie Pelsma said about UnderTheDoormat:

Gezellige woning, gunstig gelegen

Goede ontvangst, helaas onduidelijke afspraak over het inleveren van de sleutel.

Richard

UnderTheDoormat

6 years ago

Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We are working on our guest communication systems in order to streamline the process to make it as easy as possible to check-in to the home, whilst maintaining the security of the home for the homeowner. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us.

Product reviews

Dyddiad y pryniant: 02/12/2019

0

YW

Yolanda van Wyk

Dilyswyd gan Feefo

Cape Town, SA

6 years ago

What Yolanda van Wyk said about UnderTheDoormat:

Perfect Service!

Great service, speedy help, no fuss, very trustworthy. Enjoyed stay and will definitely use UnderTheDoormat again.

Product reviews

Dyddiad y pryniant: 19/11/2019

0

JR

Jessica Rodriguez

Dilyswyd gan Feefo

6 years ago

What Jessica Rodriguez said about UnderTheDoormat:

Nice property, a bit further out than title suggests

Thoughts on UnderTheDoor: Long check in process - could have skipped many obvious items, but should have included how to turn off the back porch lights as this wasn't intuitive Check in person...

UnderTheDoormat Adolygiadau

Classic home and garden in BloomsburyMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchA beautiful and comfortable place a block from Russell square. Best stay in London I’ve ever had.

Beautiful Battersea Park homeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGezellige woning, wel moeilijk warm te krijgen. Alles aanwezig, fijne bedden en gelegen in een goede wijk nabij enkele pubs en winkels.

Stylish Fulham Home close to the River ThamesMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat stay, very clean with everything you could possibly need. Fabulous area with lots of restaurants and shops, easy access to all major areas in London. Perfect base for a visit to London!

Luxurious West Kensington Home by Olympia LondonMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchLiked the property but it was further out than the title suggested

Tranquil Oasis by Pop BrixtonMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchPerfection! You won’t be disappointed!

Beautiful Battersea Park homeMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchVery good location and supportive staff.

Traditional Home in Kew GardensMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchLovely but garbage at the front of the house

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?