I think that the service offered is very good, however I was very lucky to see the advert in the newspaper, I feel you should promote the offer more widely.
I have also passed on your offer to my...
After ordering a pair of shoes, i was dsapointed to find that they were too large so I ordered the next size down. Unfortunately, one of the pairs, a pair of black classic brogues, were so poorly...
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Cwsmer Dibynadwy
17 years ago
After ordering a pair of shoes, i was dsapointed to find that they were too large so I ordered the next size down. Unfortunately, one of the pairs, a pair of black classic brogues, were so poorly made that I suspected they may have even been seconds. The stitching was poor, there was glue all around the edges and both shoes were veryscuffed. My wife worked in the shoe maufacturing industry and she was appaulled by their finish. We were very suprised that they had even left the premises, I would therefore suggest there may be a problem with quality control. I now have to wait even longer for the shoes I ordered in early July.
Samuel Windsor
Samuel Windsor
17 years ago
Sorry to hear that the shoes you received did not meet our normal quality standards. We do have a quality control system in place, but it sounds like your shoes did slip through the net. I am sure that you will be happy with the replacements.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Samuel Windsor, we specialise in quality handmade
leather footwear. Since 2003, we've offered a range handmade leather shoes featuring Goodyear welted construction from the finest leathers and suedes. As well as quality shoes we stock comfortable and hard wearing leather slippers made from the finest nappa leathers.