You guys are doing false marketing. It was mentioned that I will get free F and B service in my ticket in Dubai Aquarium however it was wrong. the lady at the ticket counter said its wrong and has...
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Alex
Thrillark
4 years ago
Hi Amit, thank you for taking the time to review us and thanks for bringing this to our attention. Please accept our sincere apologies for having the wrong inclusion on the website. As this is our mistake, we would be initiating a partial refund to your original payment method which you had used to book with us. Please allow us few working days for our team to reach out to you on your email.
If you need any further assistance, please feel free to reach out to us and we'll be happy to assist you.
Thank you!
Product reviews
Dyddiad y pryniant: 12/05/2021
0
Rhannwch
SS
Shakeel sarwar
4 years ago
What Shakeel sarwar said about Thrillark:
Great and cheap
Alex
Thrillark
4 years ago
Thanks for taking the time to leave a positive feedback for us. We looking forward to serving you again in the future! :)
Fast way to buy ticket easy way to pay for it.
Cheaper tickets compare to other webs.
Alex
Thrillark
4 years ago
Thanks a lot for your positive feedback, Saeed. Our team is glad that you had an amazing experience with us!
Product reviews
Dyddiad y pryniant: 15/05/2021
0
Rhannwch
YA
Yassin
4 years ago
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What Yassin said about Thrillark:
Due to technical issue we were unable to receive the tickets via email and even when we contacted your support team, they sent us unvalid tickets.
We lost first half an hour from the show, and we...
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Alex
Thrillark
4 years ago
Hey Yassin, thanks for taking your time to review. We understand how inconvenient this has been for you.
This is a technical error from our partner which has now been fixed. We want to make this up to you by offering you a discount in the next booking you make with us.
Please send us an email with the screenshot of this review and we can offer you something exclusive to make sure you get a a much better and an amazing experience in the future with us.
We hope you give us another opportunity to serve you again and BETTER! :)
Product reviews
Dyddiad y pryniant: 14/05/2021
0
Rhannwch
Cwsmer Dibynadwy
4 years ago
V.good ,we book on the same day and all done with less than 20 min.
Excellent money 💰 value .
Alex
Thrillark
4 years ago
Thanks for your positive feedback! We are really happy that you had an amazing experience with us! :)
Product reviews
Dyddiad y pryniant: 14/05/2021
0
Rhannwch
DS
Danay Sarypbekov
4 years ago
What Danay Sarypbekov said about Thrillark:
Easy to book online, though not obvious on how to find Yas Waterpark on the website. Price was very good as it was a big discount on normal price. At the park itself quick entry as no need to queue....
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Alex
Thrillark
4 years ago
Hey Danay, thanks a lot for your valuable and positive feedback. We're really happy that we were able to serve you and give you an amazing experience.
We would like to understand more about the difficulty you faced to find Yas Waterpark on the website. We tried to give you a call but couldn't get a response. Can you please write to support@thrillark.com and one of our team member will reach out to you?
We hope you connect with us soon as your suggestions and feedback would mean a lot to us!
Product reviews
Dyddiad y pryniant: 13/05/2021
0
Rhannwch
AB
ALBERTO BUEDO
4 years ago
What ALBERTO BUEDO said about Thrillark:
Hemos disfrutado mucho de la experiencia en Dubái
Alex
Thrillark
4 years ago
Hola Alberto, gracias por darnos una reseña positiva. Esperamos poder servirle nuevamente en el futuro. :)
Got my ticket instantly with good discount and definitely recommend other. Looking forward to use this site in future.
Happy customer
Alex
Thrillark
4 years ago
Hi there, thanks a lot for your feedback. Our team is really happy that you had a good experience booking with us and also had an amazing at The Green Planet. We look forward to serving you, when you book with us again!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
