Merchant Logo

Thompson & Morgan Adolygiadau

Rated
Ardderchog

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
4.1
/5

5

4

3

2

1

4,271

1,043

576

366

568

6,824

ratings over the past year

99,881 allan o 99,879 adolygiad
Cwsmer Dibynadwy
29 days ago
Excellent as always
Merchant Logo
Amy
Thompson & Morgan
24 days ago
Thank you for your review. What wonderful feedback! Providing the best possible service is our top priority. Kind Regards, Amy, Thompson & Morgan Customer Care
0
Rhannwch
AN
Anthony Norris
7 hours ago
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
10 hours ago
Bare root trees did not live
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
11 hours ago
Excellent very pleased and delivered on time and plants arrived in good condition
0
Rhannwch
DA
david allen
11 hours ago
What david allen said about Thompson & Morgan:
Excellent service.
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
12 hours ago
It was good
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
12 hours ago
Fast and efficient as ever
Product reviews

0
Rhannwch
GH
Graham Howman
6 months ago
What Graham Howman said about Thompson & Morgan:
PLANTS ARRIVED WILTED AND BROWN/YELLOW. HAVE PLANTED THEM BUT MOST LOOK DEAD.
Merchant Logo
Clare
Thompson & Morgan
6 months ago
Thank you for your review although am sorry to learn of your disappointment. After investigating further, I can see that you ordered these plants are bare roots. with these being a hardy biennial, they would be heading into a period of natural dormancy and not be looking their best. It would be quite normal for these to have yellow leaves. Just please be mindful that wallflowers require excellent drainage otherwise their roots will rot. I am confident you will be delighted with how well they grow and receive beautiful display. Once in bloom if you can revisit your review based on the product, we would be most grateful. Kind regards, Clare. Thompson & Morgan, Customer Care team.
GH
Graham Howman
16 days ago
Further to your reply last November, all of the plants have died, which is what i told you last year. Therefore i shall not be dealing with you again due to your very poor after sales support.
Merchant Logo
Amy
Thompson & Morgan
16 days ago
We are sorry that the plants did not perform as we would hope and have since all died. The majority of the time with our bare root orders they do grow on once planting out and this is the outcome we would have been hoping for. Until the plants have been planted up and given time to grow then it is difficult to tell that the plants are not going to perform but we appreciate your disappointment that this was not acknowledged earlier. We will look into this further for you. Kind Regards, Amy, Thompson & Morgan Customer Care
GH
Graham Howman
13 hours ago
Many thanks for your for your prompt refund. You have restored my faith in good customer service. Graham Howman
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
13 hours ago
their advert led you to believe delivery would be posted immediately after order, or by following day at lataest, so could expect seeds within 2-3 days. Very misleading. Took almost a week to post an
...
Read all
Product reviews

0
Rhannwch
Cwsmer Dibynadwy
14 hours ago
Product reviews

0
Rhannwch
Am Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
Read all
Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

Am Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.