This is Nessie Adolygiadau

Hello! Many thanks for your feedback - it is greatly appreciated. We very much work on the basis that what you see on the screen when you are creating your stationery is your own proof. Historically when we have sent proofs after orders are placed, it created issues with customers who might not receive the email with the proof and others who simply neglected to respond approving their proof. For this reason, we have moved over to a live preview/proofing system. Later this month though, we will provide the ability to send yourself a digital proof of what you have created, before you even place the order. Hopefully this will address this for you. Best wishes Nessie & Team