well I havent been to the theatre yet as they have been booked for the future so I can't judge how good the seating is but getting them was good, I like that you can see where the seats are and they...
Having booked and paid for tickets in the Stalls row B6 and 7 for The Bodyguard on Easter Saturday, we were notified by email a week later to say we were sold incorrect tickets (due to a systems...
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Theatre Tickets Direct
Theatre Tickets Direct
12 years ago
We sincerely apologize for the error online which resulted in the change of seats for your booking. However we did note the error immediately offered alternate options or a full refund. I can confirm that the full refund have been issued.
Last week, we carried out a massive upgrade on our site to allow customers to directly connect to the theatres system in order to make the entire booking process LIVE with seat numbers and direct connection into the theatres system.
However, due to the technical problem at the theatres system, the connection stream had some initial minor bugs and effected a few orders. Unfortunately, your order was one of them that got effected. I can confirm that the issue has been resolved in real time with our engineers who carried out the work day and night to make the entire site robust and free of any booking errors.
I can confirm that all is now fixed with added fool proof filters that would now make the site and connection 100% free of any errors.
I hope you would give us another chance to serve you in the future as we look to make amends to our customers whose bookings got effected.
We sincerely apologize for this technical error.
Theatre Tickets Direct
Theatre Tickets Direct
We booked two end of row seats (U13 & U14), especially as I will have had a knee replacement by then. The tickets arrived in good time. However an email appeared two days ago saying we couldn't have...
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Theatre Tickets Direct
Theatre Tickets Direct
12 years ago
We sincerely apologize for the error online which resulted in the change of seats for your booking.
Last week, we carried out a massive upgrade on our site to allow customers to directly connect to the theatres system in order to make the entire booking process LIVE with seat numbers and direct connection into the theatres system.
However, due to the technical problem at the theatres system, the connection stream had some initial minor bugs and effected a few orders. Unfortunately, your order was one of them that got effected. I can confirm that the issue has been resolved in real time with our engineers who carried out the work day and night to make the entire site robust and free of any booking errors.
I can confirm that all is now fixed with added fool proof filters that would now make the site and connection 100% free of any errors.
I hope you would give us another chance to serve you in the future as we look to make amends to our customers whose bookings got effected.
We sincerely apologize for this technical error.
Theatre Tickets Direct
Dyddiad y pryniant: 20/03/2014
0
Rhannwch
Cwsmer Dibynadwy
12 years ago
Great service, used this service twice now no issues.
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Official half price and discount ticket agent to all London Musicals and Plays. We are proud to be one of the fastest growing theatre ticket agents in London with the best prices and service. Thinking of visiting a West End Show, then look no further than www.TheatreTicketsDirect.co.uk