Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ratings over the past year
Arddangos pob 269,282 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 months ago
excellent goods and service
0
Rhannwch
SU
Sue
Dilyswyd gan Feefo
GBR
9 months ago
What Sue said about The Works:
Shop
I had to go into the shop itself as I had ordered £50 worth of craft items on-line. These items hadn’t been delivered in 3 weeks even though I had emailed and phoned a number of times to ask where my...
Read more
0
Rhannwch
CG
casey griffiths
Dilyswyd gan Feefo
GBR
9 months ago
What casey griffiths said about The Works:
Quick. Simple and easy website to use
Always love going into store and looking online
Quick postage. Well packed
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 months ago
Good service
Quick efficient service as when used before.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 months ago
Ideal
Ideal way to shop.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 months ago
Excellent company
Great website good products at good prices quick delivery’s the items were of a very high quality and really good value
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
9 months ago
Order not received
Very poor - ordered some art canvases on 22 Oct. Was told two and a half weeks later that some of the items were not in stock. They refunded this when I chased. The remaining items still hadn’t...
Read more
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Rhannwch
EB
Esgher Buchan
Dilyswyd gan Feefo
GBR
9 months ago
What Esgher Buchan said about The Works:
Great product
Great products. Lovely helpful staff.
Great prices.
0
Rhannwch
LH
Lena Hill
Dilyswyd gan Feefo
9 months ago
What Lena Hill said about The Works:
Will never buy on line from the Works again.......
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Rhannwch
NG
Nuria Garcia
Dilyswyd gan Feefo
9 months ago
What Nuria Garcia said about The Works:
Home delivery
They offer fast delivery, most goods are in stock and easy ordering on their website
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.