Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ratings over the past year
Arddangos pob 269,282 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Would recommend the word for their excellent service and good quality books
Ordered the books and they arrived when stated and were well packed. Granddaughter was delighted and loved every single book
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Amazing value
Amazing value
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Bring back online shopping!!
Discrimination against disabled people.
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I do apologise that you are no longer able to shop online with the Works.
Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun.
Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Wonderful shop.
Ordered on line. No problems. My order came promptly, nicely packaged with no damages. Very good service and excellent value for money spent.
0
Rhannwch
JW
Jennifer Wood
Dilyswyd gan Feefo
GBR
4 months ago
What Jennifer Wood said about The Works:
Delivery Service closing down
I was please with the good I had ordered. HOWEVER I was sorry that you are stopping your postal delivery service as I am 80 years old and find it difficult to get into your shop in Devizes to find...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Having stop online shopping NONE
Donna Smith
The Works
4 months ago
Good afternoon,
Thank you for your feedback.
I do apologise that you are no longer to shop online with The Works.
Our stores have always been the heart of The Works — where we offer great value, friendly service and inspiration for screen free fun.
Our website is still here to help you browse our fantastic ranges of arts and crafts, stationery, toys and games, and books, as well as finding ideas and inspiration for affordable, screen free activities for the whole family before visiting us in one of our 500+ stores across the UK.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Rhannwch
DF
Dean Foskett
Dilyswyd gan Feefo
GBR
4 months ago
What Dean Foskett said about The Works:
Questionable
Informed all the way. Dispatch time was slower than what I would of expected but at the cost of waiting an additional two days. Quality of the book was questionable - label was placed over spine and...
Read more
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Bring the website back
The shops are always great but it's frustrating now that they don't all carry the same books and I have to go to multiple stores to find what I'm looking for. I think the decision to get rid of the...
Read more
0
Rhannwch
BC
Bekah Corrin
Dilyswyd gan Feefo
GBR
4 months ago
What Bekah Corrin said about The Works:
Stickers stuck to front cover… why?!
Received my book with a sticker on the front that wouldn’t come off properly so left a big sticky mess of glue and paper stuck to the front cover! Why put stickers on books?!!?
0
Rhannwch
SB
Stephen Brierley
Dilyswyd gan Feefo
GBR
4 months ago
What Stephen Brierley said about The Works:
The works
Very reasonable prices good selection of things to do and good books at a very good price.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.