Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ratings over the past year
Arddangos pob 269,282 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Great customer assistant
Cute little houses for Christmas crafts that I couldn't get anywhere else. The sales assistant worked them carefully prior to me collecting as they were fairly fragile.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Expected better service
Ordered some items, didn’t get a dispatch email and a few weeks had passed. Advised there was a warehouse move so delays in dispatch which is fine but heard nothing for a month. Emailed customer...
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0
Rhannwch
GT
Gil!ian Thomson
Dilyswyd gan Feefo
GBR
8 months ago
What Gil!ian Thomson said about The Works:
Won't order again
I ordered an item on November 6th, today is December 6th and it still isn't here.
I hadn't had any feedback so chased them up a couple of weeks ago and only then received a dispatch confirmation...
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0
Rhannwch
PS
Peter Smith
Dilyswyd gan Feefo
GBR
8 months ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Don't bother
A month later and the order still hasn't arrived or been dispatched. They may be cheap but no point if they don't send the order.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Disappointed
I ordered toy and weeks later recieved mail saying it got lost I did get my money back but was disappointed also a few week after it said it was coming didn’t of course
0
Rhannwch
GE
Gemma
Dilyswyd gan Feefo
8 months ago
What Gemma said about The Works:
Do not order online
I had an order over £100 that took them nearly a month to deliver - when they finally did over half of my order was missing as it was ‘no longer in stock’.
I would not recommend anyone to order...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
No products arrived
I never received my parcel
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Horrible
I will never ever order from here again. Their service is truly the worse. I ordered 2 advent calendars for my asn children. Well in advance and had zero updates till I messaged them to be told it’s...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.