How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Works Adolygiadau

http://www.theworks.co.uk

DA

Inspiring and empowering customers to read, learn, create and play

Service

3.2

/5

5

4

3

2

1

556

100

75

105

448

1,284

ratings over the past year

Arddangos pob 269,282 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Lovely

The parcel arrived very quickly but as it is a Christmas present I can say nothing else about it I am sure it will be fine.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Would use again.

Excellent service, easy to use website and the delivery was on time.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Very efficient service thank you.

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Rubbish delivery

You use Evri to delivery your orders, they did not knock on my door or deliver in the time slot they set, they also only delivered 1 item and throw this onto my path outside my house in a...