Inspiring and empowering customers to read, learn, create and play
Service
3.5
/5
5
4
3
2
1
824
121
79
108
455
1,587
ratings over the past year
Arddangos pob 269,282 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Disappointing communication
Really disappointed with my last order. Given items were estimated to be delivered in ~4 days, I hadn't heard anything after 10. When I followed up I was told the courier had said the items were...
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Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed your feedback to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Rhannwch
SP
Susan Price
Dilyswyd gan Feefo
1 month ago
What Susan Price said about The Works:
All good
0
Rhannwch
MM
Martin Mills
Dilyswyd gan Feefo
GBR
1 month ago
What Martin Mills said about The Works:
Great service as usual
excellent products. Good price. Well packed. Quick delivery
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
LED necklaces
was very happy with the service and products I received. I sure my grand kids will love
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
No problems at all...
I ordered a puzzle roll on click and collect. Easy to order. I was informed when it was ready to collect and picked it up from the Southside shopping centre store. No problems at all.
0
Rhannwch
GS
Glenn Sealey
Dilyswyd gan Feefo
GBR
1 month ago
What Glenn Sealey said about The Works:
Good shopping Experience
Friendly staff in shops, always helpful. Good deals on offer.
0
Rhannwch
VT
Victoria Taylor
Dilyswyd gan Feefo
1 month ago
0
Rhannwch
VM
Valerie Malik
Dilyswyd gan Feefo
GBR
1 month ago
What Valerie Malik said about The Works:
Good value for money
Received Easter bonnets in good time and really good value for money!!!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
The big draw back is they no longer provide an online service .
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.