The service was fast and professional. Great product chosen after lengthy decision making with the very patient and informative staff. It was a super friendly experience that not only got me the...
Items arrived damaged - currently talking to them about replacement ! Very disappointed as a birthday present for my husband.
Tony
The SUP Company
8 years ago
Hi Sarah,
Thank you for taking the time to leave feedback. We were sorry to hear from your husband this morning reporting damage to the pump ordered.
While the item was not signed for as damaged as well as almost a week has passing since delivery was made and us being notified of any issue, we are replacing the pump with a new item without question.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thank you for taking the time to leave feedback. We were sorry to hear from your husband this morning reporting damage to the pump ordered.
While the item was not signed for as damaged as well as almost a week has passing since delivery was made and us being notified of any issue, we are replacing the pump with a new item without question.
Kind regards,
Tony