How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Pearl Company Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

MG

Mrs Stanton-Green

Dilyswyd gan Feefo

4 years ago

What Mrs Stanton-Green said about The Pearl Company:

Excellent Service.Would buy again from them .

Excellent service. Ordering was easy and delivery was quick . The certificate of authenticity was missing , emailed to ask for it as the pearls were a gift and they replied that day and I received it...

Fay

The Pearl Company

4 years ago

Dear Valued Customer, We are very sorry to hear that you did not receive the level of service that you should have expected, please accept our apologies for not following up on your request. I can confirm that your earring order along with a pair of clip-on converters was sent to you on the 23rd February. If we can be of any further help or assistance please do not hesitate to contact us on 01908 523155 or customer-services@pearlcompany.co.uk. Kind regards Customer Services

Dyddiad y pryniant: 05/02/2022

2

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Very pleased

Bought this as a 60th birthday gift. Very pleased with it. Generous discount.

Dyddiad y pryniant: 09/02/2022

1

MM

Mrs Mason

Dilyswyd gan Feefo

4 years ago

What Mrs Mason said about The Pearl Company:

As Expected, concerned about what was happening to the order, did not know whether the items were arriving and would be suitable.

Fay

The Pearl Company

4 years ago

Dear Valued Customer, We are very sorry to hear of your concerns regarding your order. I can confirm that your order was placed on the 5th February and was shipped to you on the 8th February, we do offer a 90 day returns guarantee, so if the item is unsuitable for any reason please return it to us within 90 days and we will be happy to give you a full refund. Our customer service team are always available to give help and advice on products, so please do not hesitate to contact us on 01908 523155 or customer-services@pearlcompany.co.uk should you require any advice or assistance from us. Kind regards Customer Services

Product reviews

Fay

The Pearl Company

4 years ago

Dear Valued Customer, We are very sorry to hear of your concerns regarding your order. I can confirm that your order was placed on the 5th February and was shipped to you on the 8th February, we do offer a 90 day returns guarantee, so if the item is unsuitable for any reason please return it to us within 90 days and we will be happy to give you a full refund. Our customer service team are always available to give help and advice on products, so please do not hesitate to contact us on 01908 523155 or customer-services@pearlcompany.co.uk should you require any advice or assistance from us. Kind regards Customer Services

Dyddiad y pryniant: 05/02/2022

2

DM

Dr Myers

Dilyswyd gan Feefo

4 years ago

What Dr Myers said about The Pearl Company:

my w9ife was delighted with them

se5rvbice was goodn and as promised

Dyddiad y pryniant: 29/01/2022

0

ML

Miss Lee

Dilyswyd gan Feefo

4 years ago

What Miss Lee said about The Pearl Company:

Lovely pearlsn

Lovely pearls delivered on time. Good company to deal with.

Dyddiad y pryniant: 31/01/2022

0

MT

Mrs Teviotdale

Dilyswyd gan Feefo

4 years ago

What Mrs Teviotdale said about The Pearl Company:

Beautiful earrings exactly what I wanted

Easy ordering fast efficient delivery and the beautiful earrings were exactly as stated on the website and just what I wanted There was a great choice from the company and these match my dress...

The Pearl Company Adolygiadau

7MM ROUND PEARL EARRINGSRhagor o adolygiadau o’r cynnyrch hwn (6)Edrychwch ar wefan y cynnyrchBought as a. Gift which was received well. They look lovely

Sterling Silver Pearl Chain NecklaceRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchJust as I expected it to be

WHITE PEARL ROPERhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchNot sure whether it would be as pictured, or whether we were wise to place this order.

MOTHER OF PEARL EARRINGSRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchEasy to follow website and no problems with ordering. The product was exactly as shown on the site

CHERRY PEARL EARRINGSRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchUnusual and original design. Very pretty earrings.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?