What Dr Edward Wojakovski said about The Luxury Holiday Company:
I have still n’ont received my Tyra le documents . I also found the follow up after sale not too the expected level of the pre sale service
emarketing
The Luxury Holiday Company
8 years ago
Dear Mr Wojakovski
We are very sorry to hear you are not satisfied with the level of service we provided. Could you please contact us with more information about what you are unhappy with so we can investigate for you? You can contact me directly via laura.davey@theluxuryholidaycompany.com. We sent your documents on 20th June; if you have not yet received these please let us know and we will reissue them immediately.
Kind Regards
Laura Davey
– Client Relations Supervisor
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
I haven't been on the holiday yet! However booking was great. Very quick to respond, the only travel company who bothered to call me about my enquiry. Been very helpful throughout.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
excellent service
Staff very helpful, made sure they understood my requirements and provided the options I requested and price comparable with booking direct in most cases
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Personal touch -- got back to me right away after I made an initial inquiry. Seemed very caring and personable.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 years ago
Dealt with my enquiry quickly and efficiently. Very helpful and polite.
0
Rhannwch
MB
Mrs Sophie Beezer
Dilyswyd gan Feefo
8 years ago
What Mrs Sophie Beezer said about The Luxury Holiday Company:
They were very good at revising options to fit with our needs. I would say the literature is not ver luxury. I think I had a picture of a road and a plane wing on mine
emarketing
The Luxury Holiday Company
8 years ago
Dear Mrs Beezer
Thank you for your feedback. Regarding the literature you received, we have since overhauled our documentation and, while it may not have benefitted you at time of booking, I trust you will be satisfied with the quality of it should you book with us again. We wish you a fabulous holiday ahead.
All the best
Laura Davey
– Client Relations Supervisor
0
Rhannwch
MP
Mr Brian Perry
Dilyswyd gan Feefo
Tadworth Surrey.
8 years ago
What Mr Brian Perry said about The Luxury Holiday Company:
Great product knowledge,warm reception and delightful attitude.
To be most highly recommended and would certainly book with them again.
0
Rhannwch
MM
Mr Robert Moore
Dilyswyd gan Feefo
8 years ago
What Mr Robert Moore said about The Luxury Holiday Company:
Perfect Service
Perfect service, every question was answered and nothing was too much trouble to sort out including vegetarian food and choice of hotel.
0
Rhannwch
MW
Mrs Wendy White
Dilyswyd gan Feefo
8 years ago
What Mrs Wendy White said about The Luxury Holiday Company:
Great service
Discussed the options thoroughly and helped my choose my holiday. Answered all my queries
0
Rhannwch
MB
Mrs Susan Birkett
Dilyswyd gan Feefo
8 years ago
What Mrs Susan Birkett said about The Luxury Holiday Company:
The Luxury Holiday Company is a little bit different. A creative new tour operator at the cutting edge of luxury travel, The Luxury Holiday Company delivers unrivalled personal service and absolute attention to detail.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Luxury Holiday Company is a little bit different. A creative new tour operator at the cutting edge of luxury travel, The Luxury Holiday Company delivers unrivalled personal service and absolute attention to detail.