So helpful over the phone, explaining all the different levels of cover, and the discount levels which would apply, when we needed the cover to start and when to cancel the existing cover. Second...
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Joe
The Insurance Emporium
2 months ago
Good morning,
Thank you for leaving a review, we are glad you are happy with the cover provided.
Kind regards,
Joe,
The Insurance Emporium
0
Rhannwch
ME
MR JOHN ELDRIDGE
Dilyswyd gan Feefo
GBR
2 months ago
What MR JOHN ELDRIDGE said about The Insurance Emporium:
Excellent quick and effective service
Fast efficient service, easy forms to fill in on-line and when speaking to your personnel they were most helpful and friendly.
Joe
The Insurance Emporium
2 months ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
Rhannwch
MH
MR I HOCKNEY
Dilyswyd gan Feefo
2 months ago
What MR I HOCKNEY said about The Insurance Emporium:
Pet insurance
Took out hassle free cover for our cat Milo well priced and great cover
Joe
The Insurance Emporium
2 months ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
Rhannwch
MR
MR ADAM R
Dilyswyd gan Feefo
GBR
2 months ago
What MR ADAM R said about The Insurance Emporium:
Inexpensive and easy to arrange
Easy to arrange. Helpful staff on the phone to guide you through the process and easy to complete.
Insurance paperwork was sent via email so I had it in advance of the event.
Surprisingly...
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Joe
The Insurance Emporium
2 months ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
Rhannwch
MC
MRS ANNA CHRISTOPHER CAPASSO
Dilyswyd gan Feefo
GBR
2 months ago
What MRS ANNA CHRISTOPHER CAPASSO said about The Insurance Emporium:
Adding a dog to my pet insurance
Fast and effective.
Joe
The Insurance Emporium
2 months ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe,
The Insurance Emporium
0
Rhannwch
MH
MS ANN HARDY
Dilyswyd gan Feefo
GBR
2 months ago
What MS ANN HARDY said about The Insurance Emporium:
Cost effective and straightforward when needed. Good service.
I have been a previous customer and received very prompt and efficient service when our much loved cat was ill and sadly died.
I didn’t need to look at any other company as the cost is affordable...
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Simon
The Insurance Emporium
2 months ago
Good morning,
We were very sorry to hear about the loss of your much loved cat and would like to send our condolences.
Thank you for leaving such a lovely review. We are pleased to hear you found our service cost effective and straightforward, and that our claims process was efficient and easy during a difficult time.
Kind regards,
Simon,
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Good service
Good, quick and efficient service. Easy to use web site. A good price for the insurance
Simon
The Insurance Emporium
2 months ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Lack of clarity in some areas
I didn't receive any clarification upon asking for it, I was only quoted the policy which wasn't helpful as I had obviously read that already.
Simon
The Insurance Emporium
2 months ago
Good afternoon,
Thank you for taking the time to leave your feedback.
We’re sorry to hear that you did not receive the clarification you were looking for. We have checked our records and are unable to locate a request relating to this matter.
However, we would be happy to help you further. Please contact our Customer Contact Department on 03300 244 007, where a member of the team will be more than happy to assist and provide the clarification you need.
Kind regards,
Simon
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
preston
easy to do
Simon
The Insurance Emporium
2 months ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Excellent
Good friendly assistance,explained every part clearly regarding policy,cost,etc
Quick response to answering phone
& Transferring to correct department for needs
Joe
The Insurance Emporium
2 months ago
Good afternoon,
Thank you for your review, we are pleased you are happy with your new policy.
Kind regards,
Joe
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.