How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau The Insurance Emporium

Arddangos pob 6,925 adolygiad

MR S COCHRANE

Dilyswyd gan Feefo

1 year ago

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Only good things.

I've now got 3 dogs covered with Silver lifetime policies. The eldest who's been covered for nearly 7 yrs has needed several surgeries for injuries. I've always been impressed with all aspects of the...

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Good communication

Good communications and easy to use website

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

MRS V JORDAN

Dilyswyd gan Feefo

Cheltenham

1 year ago

What MRS V JORDAN said about The Insurance Emporium:

Easy to choose and set up

Very easy to set up. Got a generous discount as well. Very pleased. Hopefully will never have to use it but good that our new puppy is fully covered.

Joe

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Quick and easy

Joe

The Insurance Emporium

1 year ago

Good morning, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Joe The Insurance Emporium

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

4 cats successfully insured@

It was easy to insure my 4 cats on line, a query I had re payment was quickly answered on a phone call.

Kirsty

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased to be of assistance. Kind regards, Kirsty The Insurance Emporium

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Multiple documents

I am pleased with the policy although of course the quality of a policy is determined by how it performs when a claim is made - and of course I hope I never have to claim. However, I have one...

Kirsty

The Insurance Emporium

1 year ago

Good morning, Thank you for leaving a review, we are pleased you are happy with your new policy. Thank you for letting us know regarding the duplication of your policy documents, we will look into why this error has occurred. Kind regards, Kirsty The Insurance Emporium

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Marvelous

Fully explained all information needed and took time to get all requirements. Very polite and friendly.

Kirsty

The Insurance Emporium

1 year ago

Good morning, Thank you for leaving a review, we are pleased you are happy with the service. Kind regards, Kirsty The Insurance Emporium

MRS LESLEY BOTTOMLEY

Dilyswyd gan Feefo

sheffield

1 year ago

What MRS LESLEY BOTTOMLEY said about The Insurance Emporium:

Best price easy to purchase

Easy to get an online quote at the best possible price. Straight forward communication via the internet.

Simon

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you are happy with the service. Kind regards, Simon, The Insurance Emporium

MRS GILLIAN

Dilyswyd gan Feefo

Chesterfield

1 year ago

What MRS GILLIAN said about The Insurance Emporium:

Easy site to use

Very easy to take out cat insurance, hope I never have to find out how good it is to make a claim

Simon

The Insurance Emporium

1 year ago

Good afternoon, Thank you for leaving a review, we are pleased you have joined us. Kind regards, Simon, The Insurance Emporium

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

The Insurance Emporium Adolygiadau

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?