What Trusted Customer said about The Insurance Emporium:
Delighted with my new policy
The person I spoke to went very clearly and precisely through everything and was both friendly and professional
1
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about The Insurance Emporium:
Wrong name
I sent you an e-mail on 9th June saying that the wrong name was on the policy. You have Mrs M Rylance, it should read Mrs A Rylance. I have not had a reply yet.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about The Insurance Emporium:
Service as it should be!
Excellent service on the phone, great advice & good product
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
If you're with Petplan you should get a quote from The Insurance Emporium
Thorough but quick help and guidance over the phone when buying the new pet insurance cover. Plus the premiums are 10% of what I was being charged by Petplan. Would recommend everyone gives The...
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0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about The Insurance Emporium:
Excellent Value
Very helpful.
Very good value in comparison to other pet insurances!
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
would have nothing to complain about if document had arrived promptly
Insurance requested the 3rd June with policy to be effective from 11th June but when I returned on the 16th June I had still not received any policy documentation
and was worried that Molly was not...
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1
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about The Insurance Emporium:
No response to emails! Trying to cancel policy online application unclear
Filled out all fields to set up policy online and after entering bank details there was no response from website. Assumed policy hadn't set up as there was an error message. Emailed but no response....
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Becki
The Insurance Emporium
9 years ago
Thank you for your feedback and I am sorry that you were not satisfied with the level of service that you received, this is certainly not indicative of our usual levels of service.
I can confirm that this policy is cancelled and that no payments have been collected.
Kind regards
Daniel Noble
Customer Contact Team Leader
3
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about The Insurance Emporium:
Excellent service
Excellent quick and simple to insure the three dogs no fuss
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Not very happy
Trying to get through on phone to ask questions about pet insurance was very difficult, finished by taking out policy on line, I then find that because I have used a credit card to pay for the policy...
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.