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The Insurance Emporium Adolygiadau

https://www.theinsuranceemporium.co.uk

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

365

50

9

6

10

440

ratings over the past year

Arddangos pob 6,845 adolygiad

Cwsmer Dibynadwy

9 years ago

Excellent customer service

I found the representative I spoke to very polite and helpful, She also went through all the options with me to find me the best product for my needs.

0

TC

Trusted Customer

new forest

9 years ago

What Trusted Customer said about The Insurance Emporium:

return call bcks

you could begin by returning phone calls .i rang many many times and requested a call back but untill i emailed to ask if you still existed i had no response from you .this all took over a month...

Daniel

The Insurance Emporium

9 years ago

Thank you for your feedback.

I am sorry for the service that has been provided to date, this is not indicative of our usual levels of service.

A senior member of our team will contact to discuss the situation with you.

Kind regards

Daniel Noble

Customer Contact Team Leader

1

TC

Trusted Customer

9 years ago

What Trusted Customer said about The Insurance Emporium:

easy to set up. great price. no hassle. wonderful people.

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about The Insurance Emporium:

Lacking communication.

My policy document file emailed to me was empty. I notified Emporium for them to send my documents but they haven't replied. Communication is lacking. Emporium need to update their list of models as...

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about The Insurance Emporium:

Pretty good

Pretty good but charged me twice therefore had to contact customer services for a refund. Had read that the phone lines take forever tsk used chat instead which was really efficient and was refunded...

0

Cwsmer Dibynadwy

9 years ago

Could not buy on line because have no mobile number and could not proceed and had to ring and then incurred a collection charge which was NOT explained at the time . Hopefully this is sorted but it...

0

Cwsmer Dibynadwy

9 years ago

great service at a great price!

0

TC

Trusted Customer

moodiesburn

9 years ago

What Trusted Customer said about The Insurance Emporium:

telephoned and nice lady sorted my pet insurance swiftly

1

TC

Trusted Customer

9 years ago

What Trusted Customer said about The Insurance Emporium:

very friendly, polite staff and cheaper than my original insurer

1

Cwsmer Dibynadwy

9 years ago

Bought on line. All looks fine so far.

1

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