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Adolygiadau The Insurance Emporium

Arddangos pob 6,924 adolygiad

Trusted Customer

Chester

8 years ago

What Trusted Customer said about The Insurance Emporium:

Appalling customer service

Customer service zero. I received an email from you stating there was a problem with the payee authorisation. I tried numerous times to contact you to resolve this, via customer call back which was...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this. We note you emailed us to state the payments details are from a joint account but we explained the name provided does not match yours. We have not received a reply to our email of 15th July, nor have we received an instruction to cancel the policy.

If you still want to cancel the policy, please email hello@emporium.co.uk.

Best wishes

Trusted Customer

8 years ago

I have replied by email.

Tom

The Insurance Emporium

8 years ago

We don't seem to have a record of that email.

Can you please forward it to feedback@emporium.co.uk so we can process your request.

Thank you

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Quick, thorough and cheap

Easy to navigate through questions and excellent price

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

Cumbria

8 years ago

What Trusted Customer said about The Insurance Emporium:

New puppy insurance.

Web site easy to use and lots of different policies to choose from.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Cwsmer Dibynadwy

8 years ago

Good value, and quick service

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Excellent

Easy to complete forms and love that policy is sent out

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is a pleasure to hear your comments.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

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What Trusted Customer said about The Insurance Emporium:

Satisfied

The site was easy to use, got suitable coverage for my Frenchie. Would recommend.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Very efficient paper work arrived quickly.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Thank you!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Trusted Customer

Bassaleg

8 years ago

What Trusted Customer said about The Insurance Emporium:

Easy quote system and prompt delivery of documents

The process was excellent and I received my documents right on time. The only reason I have not awarded a 5 is that I feel quoting a "lunar month" rate is a little misleading and some may not...

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

The lunar monthly premiums are taken over the course of 13 months; we do have a calendar monthly payment option over 12 months, but the premium is slightly higher. Over the policy the total works out the same.

We hope you don't need to claim but if you do, we have no doubt it would be a 5 star service.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

What Trusted Customer said about The Insurance Emporium:

Labai greita, suprantama ir patogi registravimo procedura :) taip pogi labai greitai atejio pavirtinimo dokumentai :) aciu

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

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The Insurance Emporium Adolygiadau

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