How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau The Edinburgh Natural Skincare Company

Arddangos pob 5,472 adolygiad

Robin G

Dilyswyd gan Feefo

2 years ago

What Robin G said about The Edinburgh Natural Skincare Company:

Great product

Quick delivery, no problems!

Alice

The Edinburgh Natural Skincare Company

2 years ago

Thank you for your review Robin!

Product reviews

Dyddiad y pryniant: 31/10/2023

Pamela Calcutt

Dilyswyd gan Feefo

2 years ago

What Pamela Calcutt said about The Edinburgh Natural Skincare Company:

The product is lovely ..the only downside is the customs charge on top of the price…adds the cost of another hand cream to the package, other than that I really like the product

Alice

The Edinburgh Natural Skincare Company

2 years ago

Thank you for your feedback Pamela, I am sorry they charged you a customs fee! Unfortunately, these are totally random and they do not happen with every order. We’re always working to find ways to make delivery a smoother process!

Product reviews

Dyddiad y pryniant: 28/10/2023

Alexandra Vickers

Dilyswyd gan Feefo

Oxfordshire

2 years ago

What Alexandra Vickers said about The Edinburgh Natural Skincare Company:

Easy order service

Easy to order online.

Product reviews

Dyddiad y pryniant: 30/10/2023

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

No. 1 soap.

I always find it easy to order, this time however what I wanted you didn't have so I had to choose something else. Hopefully you will get stock in soon. I did not speak to anyone.

Alice

The Edinburgh Natural Skincare Company

2 years ago

I’m so glad you find it easy to order on our site, sorry we didn’t have what you were looking for in stock this time!

Product reviews

Dyddiad y pryniant: 27/10/2023

Lilly K

Dilyswyd gan Feefo

Austin, Texas

2 years ago

What Lilly K said about The Edinburgh Natural Skincare Company:

Love this skincare. Makes my face baby skin soft! Not greasy or oily.

Fast delivery and service.

Alice

The Edinburgh Natural Skincare Company

2 years ago

Thank you for the lovely review Lilly! I am so glad you love your products, Alice - ENSC

Dyddiad y pryniant: 29/10/2023

Graeme Widdup

Dilyswyd gan Feefo

2 years ago

What Graeme Widdup said about The Edinburgh Natural Skincare Company:

Great service

Alice

The Edinburgh Natural Skincare Company

2 years ago

Thank you so much for your feedback Graeme!

Dyddiad y pryniant: 25/10/2023

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Came quickly, bought 3 and gave one as present , very good

Alice

The Edinburgh Natural Skincare Company

2 years ago

I am so glad these got to you quickly, and even more pleased that you love the lip balm - truly a favourite! Alice - ENSC

Product reviews

Dyddiad y pryniant: 26/10/2023

Yvonne Bender

Dilyswyd gan Feefo

Wales

2 years ago

What Yvonne Bender said about The Edinburgh Natural Skincare Company:

Perfect service

Was pleasantly surprised at just how quickly my order arrived.

Alice

The Edinburgh Natural Skincare Company

2 years ago

Thank you for the feedback Yvonne! Please do let us know when the recipients have opened their gifts :) Alice - ENSC

Product reviews

Dyddiad y pryniant: 26/10/2023

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Gorgeous presentation. Smells lovely and absorbs easily. Would order again. I love that I can buy a refill for the beautiful tin.

Alice

The Edinburgh Natural Skincare Company

2 years ago

I am so glad you love the hand creams! Sustainability is important to us, so happy you like the refills! Alice - ENSC

Dyddiad y pryniant: 26/10/2023

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Canadian customer - beautiful hand cream bars flew over the Atlantic and arrived very quickly. Customer service was personal and responsive. The bars have a wonderful scent and the tins are just...

Alice

The Edinburgh Natural Skincare Company

2 years ago

Thank you for the glowing review - it means a lot! I am glad you love the hand creams, I’m sure they’ll be much needed for a Canadian winter! Alice - ENSC

Dyddiad y pryniant: 25/10/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

The Edinburgh Natural Skincare Company Adolygiadau

Symmetry Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchMy partner really struggles with dry, cracked hands. He’s always looking for moisturizers that will help heal and protect his hands and he says the hand cream bar is the first thing he’s tried for...Read more

Golden Rosewood Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

The Queen Bee Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

3 Geranium and Sweet Orange Luxury Lip Balms PackMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Luxury No. 1 Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThe hand cream scents are delicious, great combinations rate at 5 stars…

3 Geranium and Sweet Orange Luxury Lip Balms PackMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchLovely and smooth on lips and I love the aroma

Golden Rosewood Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAs these were purchased as presents, afraid I can't rate the quality properly at the moment. But the packaging turns them into a great gift, and they smell lovely

Reverie Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchPurchased as a present so unable to rate higher at the moment (but I'm sure the recipient will love it

Luxury No. 1 Solid Hand Cream BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchAfraid I can't rate it higher at the moment as it will be part of a present. But I am sure it will be much appreciated.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?