Thank you for your 5 Star Review!
Wishing you a great Christmas.
Tommy
The Founder
Product reviews
Dyddiad y pryniant: 28/11/2023
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 years ago
I contacted customer service to get help redeeming my points, no one responded after the initial reply email saying they will look into it, I had to purchase at full price, I've been a customer for...
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Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
I'm so sorry to hear that the customer care experience was not what you'd hoped for.
We are looking into this and hope to make all the necessary improv,emts so that it's a better experience.
I sincerely hope this doesnt put you off visiting us again.
Have a lovely Christmas.
Tommy
The Founder
Ordering was easy and information was updated regularly to let me know the progress of my order.
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you for your kind words.
I'm happy the ordering process was easy for you and I hope you'll visit us again if you need anything.
Have a wonderful Christmas.
Kind regards.
Tommy
The Founder
The products have always been excellent but now it is easy to order from outside the UK and delivery is much improved.
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you so much for your five star review, it's 100% appreciated by everyone in the team.
We hope you'll visit us again and we also hope you'll have a great Christmas.
Kind regards.
Tommy
The Founder
Product reviews
Dyddiad y pryniant: 26/11/2023
0
Rhannwch
PH
Peter Hamer
Dilyswyd gan Feefo
2 years ago
What Peter Hamer said about The Edinburgh Natural Skincare Company:
I have been using Edinburgh skincare for years - some of their product are fantastic. I bought 6 products from them. I was really disappointed with the LUXURY NO.1 BOTANICAL PERFUME OIL 30ML, I...
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Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Hi Peter.
We're very sorry to hear you didnt enjoy the perfume oil. The batch was the same as the other batches in terms of high quality so I'm puzzled as to why the scent didnt last. The essential oils we use always come from the same suppliers. I'm so sorry this wasnt a good experience for you.
Kind regards.
Tommy
The Founder
Product reviews
Dyddiad y pryniant: 16/11/2023
0
Rhannwch
JH
Jonathan Hickling
Dilyswyd gan Feefo
2 years ago
What Jonathan Hickling said about The Edinburgh Natural Skincare Company:
A wonderfulb product as a gift and wonderful service on purchase
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you Jonathan for your kind review.
Wishing you a great Christmas from myself and the team.
Kind regards.
Tommy
The Founder.
Dyddiad y pryniant: 25/11/2023
0
Rhannwch
SL
Shan Lea
Dilyswyd gan Feefo
2 years ago
What Shan Lea said about The Edinburgh Natural Skincare Company:
As seen on FB. Ordering was easy. Choice clearly presented. Product arrived quickly. All round a great gifts but kept the rollerball perfume for myself as it was soooooo nice
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you Shan for this 5 Star review!!
Wishing you a very enjoyable Christmas from myself and the team.
Kind regards.
Tommy
The Founder
Product reviews
Dyddiad y pryniant: 24/11/2023
0
Rhannwch
GK
Gillian Keeley
Dilyswyd gan Feefo
2 years ago
What Gillian Keeley said about The Edinburgh Natural Skincare Company:
Thank you Sheila. We absolutely 100% appreciate 5 star reviews! As you know, it's reviews like this that make it all worthwhile.
Have a wonderful Christmas.
Kind regards.
Tommy
The Founder.
Great service and customer care , loved the scent and feel of the product . Easy to use and beautifully presented .price was just right .
Tommy Crooks
The Edinburgh Natural Skincare Company
2 years ago
Thank you for your kind comments and 5 stars!
We all wish you a very merry Christmas and hopefully you'll visit us again when you need a treat!
Kind regards
Tommy
The Founder
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.